- Build up and strictly follow personal Sales Plan with weekly, monthly, quarterly reports and achieve monthly sales committed- Deliver consistently great Customer Service to build-up long-term relationships, enrich source of potential customers (corporate, alumnus, referrals)- Coordinate with Marketing Dep. to optimize monthly marketing and content plan to meet directly target audience, generate qualified leads and increase conversion rate of sale team

- Account Management: key contact between client and internal team, solution-oriented mindset in strategic proposals and relevant quotations, together with team winning 12-billion full year contract with Lazada in 2021- Event Management: directly leader of 300-mil to1,5 billion event projects (virtual event, workshop, team-building, conference, YEP) with 50-1000 attendees and 10 - 50 staff members (internal and outsourcing), effective manage by strictly follow timeline and checklist on detailed tasks and PIC to deliver service on time with tight deadline and huge workload.

- Customer Care: deliver great customer service with result of high enrollment rates at 85% - 87%.- Sale: Strong experience in customer service and products become advantages on sale position. Tasks include: telesales, make appointments, enrich sources for monthly new sale target, quickly keep up with other team members with 80%-100% achievement of committed sale number.- With good performance in service and sales, contribute to team performance and growth of the center in no. of students and revenue by 10-15% each year.- Handling Complaints and Maintaining Teaching and Service Quality: effective communication with customers and academic dep. to get detailed feedback and all-round agreements for the best solution of each issue.