Cong Chen Email & Phone Number

Halifax, Nova Scotia, Canada

• Lead and coordinate community safety training programs in Halifax.• Develop and deliver diverse training formats, including hybrid and online sessions.• Mentor and facilitate safety and violence prevention train-the-trainer programs.• Collaborate to design inclusive and adaptive curricula for varied learning groups.• Manage projects within Community Safety Education, overseeing resources and timelines.• Evaluate and enhance the effectiveness of learning programs.•… Show more • Lead and coordinate community safety training programs in Halifax.• Develop and deliver diverse training formats, including hybrid and online sessions.• Mentor and facilitate safety and violence prevention train-the-trainer programs.• Collaborate to design inclusive and adaptive curricula for varied learning groups.• Manage projects within Community Safety Education, overseeing resources and timelines.• Evaluate and enhance the effectiveness of learning programs.• Direct eLearning content development and instructional design projects.• Support the evaluation of educational services effectiveness.• Coordinate and manage scheduling of various educational services with partners. Show less

Halifax, Nova Scotia, Canada

• Develop and deliver settlement language training (in-person, online or blended) to adult immigrants using a task-based teaching approach • Balance planning, teaching and administrative duties in a professional manner• Conduct ongoing needs and language assessments using Canadian Language Benchmarks (CLB)• Prepare and design appropriate and relevant materials (online and text-based) for teaching purposes• Keep up-to-date records of lesson plans and teaching… Show more • Develop and deliver settlement language training (in-person, online or blended) to adult immigrants using a task-based teaching approach • Balance planning, teaching and administrative duties in a professional manner• Conduct ongoing needs and language assessments using Canadian Language Benchmarks (CLB)• Prepare and design appropriate and relevant materials (online and text-based) for teaching purposes• Keep up-to-date records of lesson plans and teaching activities• Liaise with other instructors to offer and gain support• Document clients’ learning progress, attendance and other relevant information as required• Conduct client surveys and program evaluations as required• Keep up-to-date on EAL and settlement issues Show less

Halifax, Nova Scotia, Canada

• Coordinated, communicated, and collaborated on sharing client information with instructors, intake, cross-team program coordinators, and third-party organizations following established policies and processes• Provided friendly and welcoming frontline support to newcomers and staff in person, via phone, and email• Managed 500+ client records and promptly responded to requests for language programming• Oversaw administration for 20 Skill/Sector Specific programs, assisting and… Show more • Coordinated, communicated, and collaborated on sharing client information with instructors, intake, cross-team program coordinators, and third-party organizations following established policies and processes• Provided friendly and welcoming frontline support to newcomers and staff in person, via phone, and email• Managed 500+ client records and promptly responded to requests for language programming• Oversaw administration for 20 Skill/Sector Specific programs, assisting and referring clients based on individual needs• Administered program evaluations and compiled analytics using federal and provincial databases• Coordinated procurement for the team• Initiated and designed administrative instruction manuals Show less

Halifax, Nova Scotia, Canada

• Managed orientation and admission documents for hundreds of new students.• Acted as a liaison between HLIC and Chinese agents/parents regarding new students’ applications, LOA, report cards, and student behaviour.• Provided student services, including processing study permit and student visa renewals, university/college applications, personal consultations, bank account assistance, SIM card support, and daily bilingual assistance on and off campus for hundreds of students.•… Show more • Managed orientation and admission documents for hundreds of new students.• Acted as a liaison between HLIC and Chinese agents/parents regarding new students’ applications, LOA, report cards, and student behaviour.• Provided student services, including processing study permit and student visa renewals, university/college applications, personal consultations, bank account assistance, SIM card support, and daily bilingual assistance on and off campus for hundreds of students.• Oversaw management of approximately 50 student residents, including maintaining residence files, managing residence contracts, and conducting cleaning checks.• Coordinated international students’ Canada entry guidance and airport pickups. Show less

Changchun, China

• Managed students' daily academic and disciplinary activities to create a positive learning environment.• Provided guidance to students in academics and life skills, fostering a supportive atmosphere.• Maintained regular communication with parents on a weekly basis.• Served as a translator during parent-teacher conferences.• Instructed Grades 10, 11, and 12 in oral English, significantly improving their language skills.• Bilingually taught English 11 and Canadian History 11… Show more • Managed students' daily academic and disciplinary activities to create a positive learning environment.• Provided guidance to students in academics and life skills, fostering a supportive atmosphere.• Maintained regular communication with parents on a weekly basis.• Served as a translator during parent-teacher conferences.• Instructed Grades 10, 11, and 12 in oral English, significantly improving their language skills.• Bilingually taught English 11 and Canadian History 11 as a resource teacher.• Assisted in recruitment efforts and organized activities for students.• Led international business competitions in the United States and organized class trips to Canada. Show less

Changchun, China

• Streamlined bureaucratic procedures and organized documents and files in China• Provided daily assistance and translation support to 20+ foreign teachers• Facilitated the preparation of Canadian visa documents for students participating in class trips• Served as a liaison between the Canadian Education Bureau and the school• Assisted in planning and leading the organization of student activities• Mentored and trained 10+ interns to develop into professional instructors.

Changchun, China

• Specialized in study abroad consultancy for Canada, with in-depth knowledge of Canada's education and immigration system.• Proficient in high school and university admissions requirements in Canada, and capable of developing suitable study plans based on applicants' backgrounds.• Expertise in guiding students through visa application processes and arranging international accommodations.

Master Of Education - Med, Education, Gpa 4.15

• Achieved a stellar GPA of 4.15 out of 4.3, earning a Senate Award of Distinction. • Demonstrated excellence in coursework related.

Education record

Activities and Societies: One of 65 scholars selected from across Nova Scotia's post-secondary institutions to participate.

2021 Mount Mentorship Program

Activities and Societies: Designed to help final year students with the transition from university life to the workplace, as well as new.

Bachelor'S Degree, English/Language Arts Teacher Education

Activities and Societies: Dean’s list in 2014 • Recognized for academic excellence by earning a place on the Dean’s list in 2014. •.