Cong Pham Email & Phone Number

Tyler, Texas, United States

Cedar Hill, Texas, United States

Responsible for the accurate and efficient performance of services provided at the Business CenterProficient at conducting transactions on the H-E-B POS System. Provide superior Customer Service with etiquette and positive attitude.Certified and knowledgeable of all requirements, policies and procedures including MSB and other financial servicesKnowledge of products and services and utilizes suggestive selling techniques.Capable of handling large sums of cash.Conducts, processes, and reconciles services and understands policies and procedures.Understands the Refund Policy and Procedures and is able to process returns and issue rain checks.Answers telephone appropriately, can effectively handle customer concerns and complaints.Adheres to company security/confidentiality guidelines.Uses suggestive selling techniques to meet customer needs and build department sales.Able to facilitate all services offered in the Business Center using all equipment and tools.Communicates feedback to Store Operations Leader and Department Manager as needed.Research discrepancies and assist Customers with inquiries.Understand recall process.

Emba, Masters In Business

Bachelor'S Degree Of Nutritional Sciences, Food, Nutrition, And Wellness Studies.

Activities and Societies: Vietnamese Student Association, Judo ClubPresident of the Vietnamese Student Association, Dean's List

Bachelors Degree, Nutrition, Health, And Wellness

Activities and Societies: President of the Vietnamese Student Associate

Associate’S Degree, Science

Associates in Science