Connor Johnson Email & Phone Number

Columbus, Oh, Us

- Connecting to client environments through layers of VPNs, virtual machines, and cloud hosted platforms.- Leveraging Azure Dev Ops, SQL Server Management Studio, SolarWinds, Jira, Filezilla, and Health Catalyst (HC) products to complete client ticket requests, develop the ETL and database structures, troubleshoot errors, and maintain the Data Operating System (DOS).- Actively seeking improvement opportunities and feedback for team processes, tools, and documentation.- Learning new technologies and concepts quickly, independently, and often free of charge.- Coordinating regularly with Technical Directors and their clients to comprehend expectations and support them in all operational work.- Met with Technical Directors from 20+ clients to create documentation for their unique preferences. Compiled all client preferences into one document to share.- Led team meetings over 8 weeks to decide ‘Best Practices’ across all of our clients. Combined and implemented these practices into one standard framework.- Helped train 2 new hires shortly after I started. Held daily meetings with them for 3 months to answer questions, provide demos, and build rapport.- Leveraging SQL Server Management Studio and HC programs to analyze client environments for performance improvement opportunities. This includes tuning under-performing databases, indexes, and queries.- Using SQL queries to find and remove unused indexes, duplicate indexes, and unused sources from databases.- Using SQL queries to find table columns with over-allocated lengths and reducing them to improve storage.- Analyzing client ETL batch schedules to find opportunities to implement Event-Driven Execution.- Providing world-class customer service to clients and Technical Directors.- Attending HC educational sessions, team stand-ups, camaraderie-building meetings, and company meetings.

As an Auticon contractor, I am a Platform Engineer for Health Catalyst (HC). My duties for this role have included, but are not limited to:- Connecting to client environments through layers of VPNs, virtual machines, and cloud hosted platforms.- Leveraging Azure Dev Ops, SQL Server Management Studio, SolarWinds, Jira, Filezilla, and HC products to complete client ticket requests, develop the ETL and database structures, troubleshoot errors, and maintain the Data Operating System (DOS).- Actively seeking improvement opportunities and feedback for team processes, tools, and documentation.- Learning new technologies and concepts quickly, independently, and often free of charge.- Coordinating regularly with Technical Directors and their clients to comprehend expectations and support them in all operational work.- Met with Technical Directors from 20+ clients to create documentation for their unique preferences. Compiled all client preferences into one document to share.- Led team meetings over 8 weeks to decide ‘Best Practices’ across all of our clients. Combined and implemented these practices into one standard framework.- Helped train 2 new hires shortly after I started. Held daily meetings with them for 3 months to answer questions, provide demos, and build rapport.- Leveraging SQL Server Management Studio and HC programs to analyze client environments for performance improvement opportunities. This includes tuning under-performing databases, indexes, and queries.- Using SQL queries to find and remove unused indexes, duplicate indexes, and unused sources from databases.- Using SQL queries to find table columns with over-allocated lengths and reducing them to improve storage.- Analyzing client ETL batch schedules to find opportunities to implement Event-Driven Execution.- Providing world-class customer service to clients and Technical Directors.- Attending HC educational sessions, team stand-ups, camaraderie-building meetings, and company meetings.

Columbus, Ohio, United States

- Worked roughly 25 - 30 hours in the Shipping department of the 5th Fastest Growing Company in Columbus- Started work while company was still small and implementing more digital proceedures- Helped move the company from one warehouse to another; sorted and carried heavy machinery and boxes, built many rows of shelving units, cleaned old warehouse.- Navigated the ShipBob system through the use of phones, tablets, computers, and mobile-scanners- Used a phone, scanner, and rolling cart to find and scan items for orders, place the orders in respective bins, and scan the orders into the inventory system- Used computers and scanners to prepare rolling-carts for packing- Used a tape-gun to seal various sizes of box- Used auto-loading paper-ejectors to fill boxes for protection- Rolled glass items in bubble-wrap bags- Scanned bins, invoice labels, and shipping labels throughout the process of packing- Restocked leftover items using the ShipBob phone and scanner combo- Sorted packages based on their destination, FedEx or USPS- Sorted and stacked FedEx boxes onto wooden pallets; wrapped them tightly, top to bottom, in preparation for transport- Operated hand-held pallet-jacks to move inventory and pallets for shipment- Occasionally built workstations, shelving units, chairs, and carts- Occasionally helped the Production department with simple tasks such as product labeling, item lotting, or organizing item labels.- Occasionally built furniture and equipment for all departments

Columbus, Ohio, United States

- Prepared tacos as part of an assembly line- Prepared large batch food items in anticipation for weekend business- Works during fast-paced, high-volume weekend hours- Scrubs, cleans, and sanitizes large quantities of dishes and utensils- Prepares hundreds of tacos for large catering orders- Ensures quality assurance, cleanliness, and proper presentation of orders- Cleans, sanitizes, and closes the kitchen on weekend nights

Columbus, Ohio Area

I completed 150 hours of volunteer work at a local organic farm cultivating and maintaining crops. I gained hands-on experience setting up and maintaining greenhouses, developing irrigation systems, placed animal traps, installed fencing, and created various netting structures to combat pests. I frequently watered, weeded, planted, dug, and analyzed pest damage in 25+ garden beds, while tending to any issues that arose from weather, animals, or disease.

Columbus, Ohio Area

I was one of the opening crew members for the the first Ohio Giordano's location in Polaris. I worked 30-35 hours per week while pursuing an Associate of Arts degree half-time at Columbus State Community College. I assisted in the training and mentoring of new employees, improving performance, service quality and work productivity. I determined work procedures and expedited the workflow to ensure the timely delivery of perfected food items to the customer. I demonstrated a thorough understanding of various cooking methods, menu ingredients, equipment and procedures. I remained calm under extreme amounts of pressure during high-volume shifts while consistently maintaining integrity and quality of product. I often entertained customers by performing tricks with pizza dough, interacting with children and families, and maintaining a light-hearted atmosphere.

New Albany, Ohio

I gained a fundamental knowledge of cooking and memorized complex recipes and menu items for preparation. I ensured that all food orders were prepared according to the customer’s requests and delivered in a timely fashion. I demonstrated the innate ability to multi-task by monitoring and preparing multiple food orders at one time, while simultaneously entertaining guests by performing tricks with the pizza dough.

Dover, Delaware Area

I provided 15 hours of service while assisting 100+ faculty members and 150+ students in the university library while working a second part-time job and maintaining a full-time course load. I demonstrated excellent service delivery to patrons while searching for specified library materials, answering questions, redirecting phone calls, processing book returns, and providing technological assistance on computers. I processed 400+ book transfers between university libraries and cataloged over 500+ book returns. I demonstrated the ability to multi-task and remain calm under extreme amounts of pressure while trouble shooting specified computer and printer issues in the Technology Lab.

Dover, Delaware Area

I worked 15 hours per week while working another part-time job and carrying a full academic course load in college. I served as the main point of contact in the Provost Office and assisted 150+ students in answering questions. I completed daily mail runs and deliveries, greeted visiting patrons, and answered and directed incoming phone calls.

Bachelor Of Science - Bs, Environmental Science, 3.94 Gpa

After obtaining an Associate of Arts degree and prerequisite courses from Columbus State Community College, I attended Ohio Dominican.

Associate Of Arts - Aa, Multi-/Interdisciplinary Studies, General

After attending Ohio Wesleyan for 3 semesters, I transferred to Columbus State to finish out a general Associate of Arts degree. I.