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Analyzed and addressed diverse customer investment challenges for 100+ clients between 11/2023 and 07/2024; successfully increased customer portfolio returns by 20% and boosted overall client retention rates by 15%Resolved complex customer investment issues for 150+ clients during an internship from 11/2023 to 07/2024; achieved a 25% increase in customer satisfaction scores and reduced resolution time by 30%

Analyzed and resolved complex customer investment issues, resulting in a 25% increase in client satisfaction and a 15% growth in portfolio value over an 8-month internship period.

Founded and launched Pickeasy, targeting Gen-Z market with affordable trendy shoe options; conducted market research and pricing strategies that resulted in a 40% increase in initial customer engagement.Founded and launched Pickeasy, targeting Gen-Z market with affordable trendy shoe options; conducted market research and pricing strategies that resulted in a 40% increase in initial customer engagement.