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Robin Jose is a Pro Market Trader at Robyrych Trading and Investments Private Limited. He possess expertise in social media measurement, market research, social media outreach, social media marketing, digital strategy and 20 more skills. He is proficient in English, Hindi, Malayalam and Tamil. Colleagues describe him as "I am looking for a job change and a Customer Success Manager is the position I think would best suit me. I looked up on LinkedIn to find someone who's in the same role so that I could get some insights on what really this role meant. I am glad to have asked Robin as he was very patient in explaining to me in and out of the job profile. I would like to thank him again for his time and help. " and "I had the pleasure of managing Robin in his capacity as Success Manager at Sprinklr. Robin is hard-working, intelligent, loyal and always calm under pressure. He managed a wide variety of clients across geographies and technologies, and was always there as an expert internally as well as with customers and partners. He was also dedicated to self improvement, and made amazing progress in that regard."
Robyrych Trading And Investments Private Limited
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FounderRobyrych Trading And Investments Private Limited Dec 2023 - PresentBengaluru, Karnataka, IndiaWelcome to Robyrych Trading and Investments, we are professional traders in the dynamic realm of stock market trading and fund management. Our company is dedicated to navigating the intricate landscape of financial markets with precision and expertise.About Us:Robyrych Trading and Investments is driven by a commitment to delivering exceptional results and fostering financial growth for our clients. With a focus on strategic stock market trading and prudent fund management, we stand as a beacon of reliability and innovation in the finance industry.Services:1. Stock Market Trading: Our expert team employs cutting-edge strategies to navigate the stock market, aiming for optimal returns and risk management. 2. Fund Management: Through meticulous analysis and strategic planning, we offer comprehensive fund management services, ensuring the growth and security of your investments.Our Approach:At Robyrych, we combine extensive market knowledge with technological prowess to stay ahead in an ever-changing financial landscape. Our commitment to transparency, integrity, and client satisfaction sets us apart as a trusted partner in financial success.Mission:To empower our clients with informed investment decisions, drive financial growth through strategic stock market trading, and provide expert fund management services that stand the test of time.Vision:Robyrych Trading and Investments envisions being a catalyst for financial prosperity, shaping the future of stock market trading and fund management with innovation, reliability, and unparalleled client satisfaction.Join us on this journey of financial excellence. At Robyrych, your success is our priority.Invest Wisely, Thrive Confidently - Robyrych Trading and Investments
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Equity Options TraderSelf-Employed Jan 2022 - Dec 2023Bengaluru, Karnataka, India
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Senior Customer Success ManagerLinkedin Feb 2021 - Dec 2021Bangalore Urban, Karnataka, India -
Senior Customer Success ManagerAppviewx Oct 2018 - Feb 2021Bengaluru Area, IndiaCreate compatibility between result-driven efforts and customer happiness.Understanding products and direct customer success initiatives at the forefront.• Assess renewal risks, anticipate challenges and provide escalation management when necessary.• Quarterly and Executive Board Reviews• Worked with USA- and Europe-based Fortune 500 enterprises to cultivate exponential revenue.• Oversee program execution, project scheduling, and timely delivery to ensure the customer is successful.• Drive customer advocacy and escalations by collaborating with development, product management, and support teams to improve the AppViewX experience for our Customers, thereby prevent churn. -
Senior Client Success ManagerMoengage Inc. Jan 2018 - Jun 2018Bengaluru Area, India* Manage a portfolio of customers to foster strategic and long-term business relationships* Serve as subject matter expert and evaluate opportunities to improve end-user experiences, reduce costs, and accelerate organisation performance.* Assess renewal risks, anticipate challenges and provide escalation management when necessary.* Oversee program execution, project scheduling, and timely delivery to ensure the customer is successful* Drive customer advocacy and escalations by collaborating with development, product management, and support teams to improve the MoEngage experience for our Customers.
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Client Success ManagerSprinklr Aug 2013 - Dec 2017Bengaluru Area, India• Manage the transition throughout the implementation process to go-live and also support my clients during their journey with Sprinklr. While I am doing that, my major task/role would be to facilitate renewals, up-sells and reduce the churn rate.• Manage the portfolio of clients, where I am also responsible to create a high level of satisfaction by making sure the solution is achieved.• Help clients move comfortably through the whole incubation process.• Work with different teams to create tailored plans for clients to ensure success and thereby increase the adoption rate on our product.• Schedule regular calls/meetings with the client and also make recommendations to provide continued success with different processes like talent management, workflow suggestions, and system configuration.• Work in conjunction with the Sales and Accounts team to provide solution planning support and thereby develop a consultative relationship with each client.• Ensure continued successful partnerships by training clients on self-service tools, taking them through new release of features that might be helpful for their business.• Work with multiple internal teams to develop solutions to mitigate risks and also give suggestion/advises on process or system risks related to different organisational constraints.• Help clients to make maximum use of the appropriate teams/consultants and technical resources that are available for them.• Partner with sales and other services team and make sure that we are in alignment with all levels of the relationship throughout the partnership.• Make sure that I maintain a good level of knowledge on each of the Sprinklr's offerings and configuration options.• Provide support & guidance for service teams using tools like Zendesk & Slack.• Track customer data, Manage contracts, Forecast Revenue, Manage renewal opportunities on Salesforce using Gainsight. -
Social Media Community Management AssociateSprinklr Feb 2012 - Aug 2013Bengaluru Area, IndiaSprinklr, based in New York, is one of the pioneers and most widely used ERP Social Media CRMs in the world. Fortune 50/100/500/1000 companies form the crux of Sprinklr’s clientele in the US and worldwide.Worked closely with clients like Microsoft (Bing, Skype, Lync, Office 2013, Windows Server) ,Nike and JCpenney.Involved in:• Social Media Campaign Management• Social Media Analytics and Reporting.• Social Media Audience management • Social Monitoring & Moderation -
Intern- Market IntelligenceWipro Technologies Dec 2010 - Apr 2011Handle secondary research and market intelligence assignments which have significant bearing for the critical leadership hiring assignments on an organizational level initiative.
Robin Jose Skills
Robin Jose Education Details
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Frequently Asked Questions about Robin Jose
What company does Robin Jose work for?
Robin Jose works for Robyrych Trading And Investments Private Limited
What is Robin Jose's role at the current company?
Robin Jose's current role is Pro Market Trader.
What is Robin Jose's email address?
Robin Jose's email address is ro****@****ail.com
What schools did Robin Jose attend?
Robin Jose attended Monash University, Christ College - Bangalore.
What are some of Robin Jose's interests?
Robin Jose has interest in Social Services, Children, Economic Empowerment, Education, Science And Technology, Human Rights.
What skills is Robin Jose known for?
Robin Jose has skills like Social Media Measurement, Market Research, Social Media Outreach, Social Media Marketing, Digital Strategy, Social Media Strategist, Web Analytics, Digital Marketing, Social Media Consulting, Crm, Digital Media, Management.
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Robin Jose
Sr Executive Scm At Inoxcva||Adani Ports||Port Operations||Tata Projects||Project Planning||Siemens||Apollo TyresVadodara2yahoo.com, tataprojects.com -
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