Arjun Ashok Email & Phone Number

Conduct daily stand-up meetings and collaborated with project managers, business stakeholders and development teams to define testing requirements.Working knowledge of Contact Center agent-facing applications and flows.Experience with Interactive Voice Response (IVR) and dialer inbound/outbound call initiation in a Call Centre setting using WDE, Jabber and Cisco Softphone applications.Develop and implement comprehensive testing strategies, Test plan and Test data ensuring alignment… Show more Conduct daily stand-up meetings and collaborated with project managers, business stakeholders and development teams to define testing requirements.Working knowledge of Contact Center agent-facing applications and flows.Experience with Interactive Voice Response (IVR) and dialer inbound/outbound call initiation in a Call Centre setting using WDE, Jabber and Cisco Softphone applications.Develop and implement comprehensive testing strategies, Test plan and Test data ensuring alignment with project objectives and stakeholder requirements.Coordinate and led a team of QA analysts to execute test cases, identify defects, and ensure timely resolution.Worked on projects using both waterfall and agile models, with teams onshore and offshore.Led QA planning, monitoring, and execution for multiple application development projects, utilizing tools such as HP ALM, and Jira.Conduct root cause analyses of defects and recommended corrective actions to prevent recurrence.Provide technical leadership and direction to QA team members, ensuring adherence to SDLC and Agile methodologies. Show less

Examined Business Requirements Documents to understand the technical and business aspects of the system.Adapted to constant changes in requirements and features in an agile environment.Created test plans, test cases, and automation scripts according to functional specifications and business requirements.Performed various tests including Smoke, Functionality, Integration, GUI, System, and Regression testing.

Worked in a highly dynamic AGILE environment and participated in scrum and sprint meetings.Developed test plans and cases to perform manual and automated testing based on business and system requirements.Collaborated with the product team to achieve better clarity of the business requirements.Reviewed, created, and executed Functional & Integration tests, and actively participated in sprint planning and daily stand-up meetings.

Participated in daily scrum, sprint planning, review, and retrospective meetings.Organized test data required for Acceptance testing and conducted testing on web-based applications.Implemented TestRail for executing detailed functional, GUI, and regression test cases.Conducted Smoke, Sanity, and Regression testing before and after Sprint releases.

Participated in daily stand-up and Scrum meetings, and analyzed Business prerequisites and IT Design records.Coordinated with Project Manager/Test Lead for project functionalities and provided testing timelines.Executed manual test cases, designed, maintained, and executed Test plans and Test Scripts.Retrieved data essential for testing from databases using SQL queries.

Bachelor'S Degree, Engineering

Bachelor Of Engineering