Established Client Success from 0 to 1 Phase of the productEnsured a benchmark of 98 % Retention Rate in the niche of Shopify SAAS low code tools Set up processes from scratch for managing the Projects of Small, Medium and High GMV ClientsManaged processes with ownership from Sign up to deployment for USD 180000 GMV Contributed to Product Success based on concept validation , Client experience with onboarding, going live and RetentionAdvocated for the Client's interests to develop concepts into micro-features which quadrupled the Success for Account ManagementEstablished urgency of the Plugin with product and data storytelling for boosting conversionsTrained Sales executives, Client Success Associates about the product and sales cycleAssessment of recommendations based on workflow typeAnalysed user engagement and contributed to the persistent improvement of the email contentBuilding Upsell/ Cross-sell Strategy Reporting and Analysis of Email marketing performanceEnsured 100% retention to date

Formulated 40 plus Hypotheses for ICICI Bank Validated Consumer behaviour for Life Insurance and Home Loan Verticals of the ICICI BankUsed qualitative data ( VWO heat maps ), Quantitative ( Google Analytics ) for the formulation of hypothesesConducted competitor analysis of various brands for the ideation of concepts related to Social ProofConducted research and shared AB testing concepts based on Heuristic AnalysisAnalysed drop-offs within the funnel and Lead Gen formsContributed to KPIs which impacted micro and macro conversion GoalsAssisted SAAS Sales as a presentation Specialists for onboarding top Commerce Retail brands from India, which including CRO audit on the site

Boosted Annual recurring revenue of the Convert Cart Suite by 48%Enhance Product Adoption Rate by building robust mechanisms of training , user support and data storytellingResearch with qualitative ( heat maps, click concentration ) and quantitative data of the website with the usage of tools such as Google Analytics, Convert Cart Analytics, Convert Cart Click Map (for heat maps), etc.Equipped with formulating hypotheses based on Heuristics and also Data-driven insightsLead CRO Projects for personal care, toy, fashion, home decor, healthcare, and sites ( Traffic ranging from 80k to 850k)Validate Hypotheses formulation and quarterly CRO plansQuantified quarterly goals and Presented Quarterly Business Reviews of the CRO ProjectsRoot cause Analysis of Failed AB tests and Success Analysis of the AB tests. Also, tested the segmented success of AB tests based on traffic sourcesTrend Analysis and weekly reporting of AB testsOffered UI/UX Solutions for all the validated problems identified on the setContributed to a 9% gain within 3 weeks for a luxury product brand, with the UI change made permanent. ( July 2020) With 99% Statistical ConfidenceLaunched and lead various projects for a leading Beauty Care brand in the US Problems statements included promoting the appropriate product recommendations, product discovery, and eliminating user hesitancies in the later stage of the funnel for quicker conversions and social proofsWorked for the product and client success in SAAS ( Shopify Plugins ) which boosts conversions via Email Marketing and quick checkoutsExperienced in validating content for Email Marketing WorkflowsManaged CRO Projects with UI/UX designers, Developers, a Testing team, and a team of Business Analysts on, Kissflow, etc.,Worked as a Presentation Specialists for Client Retention, the quarterly pitch of QBRs, upsell Crossell and quantification of quarterly goals for achieving CRO Targets

Took an internship experience by rejecting a full time offer from a tech company to understand how Uber is thriving within the markets of tier 2 cities in India

Working on Emission Technology for Euro 6 Norms implementation.Working on system integration of Gravity fed DENOXTRONIC 2.2 Systems.Performed Simulations for a Solenod Injector using Amesim ToolOptimized Selective Catalytic Reduction Process based on the standardization of Euro 6 Norms

Bachelor of Technology in Automobile Engineering

Time Analysis and Value Stream Mapping of Shaft and Wheel Assembly

BOM Prepation of E694 EngineDesigning a fixture for finding C.O.G of the assembly