I am a computer graduate, with a deep understanding & know-how of business processing and its global challenges, having transitioned, delivered, and transformed several processes across voice, data, analytics, and other high-end services for global clients like HCL, Pearson VUE, and refund.me. I have a proven ability to lead, inspire and sustain technical, non-technical and operational teams that deliver superior results. I have proven expertise in client management and operations giving me the ability to connect seemingly unconnected dots.
Listed skills include Escalations Management, Team Leadership, Network Administration, Network Security, and 14 others.