Mayank Talwar
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Mayank Talwar Email & Phone Number

Looking for a New Role | Customer Satisfaction Manager | 8+ Years of experience in International Customer Handling | Account Manager
Location: Delhi, India, India 7 work roles 2 schools
1 work email found @refundme.in LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email m****@refundme.in
LinkedIn Profile matched
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Role
Looking for a New Role | Customer Satisfaction Manager | 8+ Years of experience in International Customer Handling | Account Manager
Location
Delhi, India, India

Who is Mayank Talwar? Overview

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Quick answer

Mayank Talwar is listed as Looking for a New Role | Customer Satisfaction Manager | 8+ Years of experience in International Customer Handling | Account Manager based in Delhi, India, India. AeroLeads shows a work email signal at refundme.in and a matched LinkedIn profile for Mayank Talwar.

Mayank Talwar previously worked as Process Manager at Refundme India Services Pvt. Ltd. and PTE Program Coordinator & Relationship Lead at Pearson Vue. Mayank Talwar holds Bachelor Of Compter Applications (Bca), Computer Applications, 152 Credits from Guru Gobind Singh Indraprastha University.

Company email context

Email format at refundme.in

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{first}@refundme.in
86% confidence

AeroLeads found 1 current-domain work email signal for Mayank Talwar. Compare company email patterns before reaching out.

Profile bio

About Mayank Talwar

I am a computer graduate, with a deep understanding & know-how of business processing and its global challenges, having transitioned, delivered, and transformed several processes across voice, data, analytics, and other high-end services for global clients like HCL, Pearson VUE, and refund.me. I have a proven ability to lead, inspire and sustain technical, non-technical and operational teams that deliver superior results. I have proven expertise in client management and operations giving me the ability to connect seemingly unconnected dots.

Listed skills include Escalations Management, Team Leadership, Network Administration, Network Security, and 14 others.

7 roles

Mayank Talwar work experience

A career timeline built from the work history available for this profile.

Process Manager

Noida Area, India

  • Managing the Airline Claim compensation Line of Business for India & European Union
  • Directly liaising with the EU (European Union) line of business
  • Prepare, implement, and execute Strategy for claim-handling process in accordance with DGCA
  • Submit claims to airlines via various channels of communication
  • Managing 2nd level Escalations for the customers
  • Coordinate with Airlines in accordance with EC261 & DGCA regulations
Jan 2017 - Dec 2020

Pte Program Coordinator & Relationship Lead

Noida Area, India

  • The primary point of contact in customer services for matters relating to the client program and service delivery.
  • Escalation point for client program content-related issues in customer service.
  • Work closely with other departments to ensure delivery of client service requirements.
  • Build relationships with existing clients through regular client liaison communication.
  • Worked closely with other functions and Program Management in the EMEA, Americas, and APAC regions to… Show more
  • Worked closely with other functions and Program Management in the EMEA, Americas, and APAC regions to understand client program rules and processes.
Oct 2015 - Dec 2016

Associate Program Coordinator

Noida Area, India

  • 2nd level Escalation point for service-related problems
  • Promote client programs and products
  • Determine additional opportunities and possible operational trouble areas
  • Input accurate customer information into the database
  • Prepare client reports
  • Assist in training and monitoring call center agents to ensure the quality of service
Oct 2015 - May 2016

Mentor

Noida, India

Managing team (10-12 Members)Responsible for handling escalationsCoordinating with clientManaging multiple projectsIdentify the training needs of the advisers and plan the deliverable.To Conduct training sessions as per client ramp-upsDrive improvement and give feedback's to advisersPrepare management and customer reportsPreparing stack rankings

Sep 2014 - Sep 2015

Engineer - Product Support

Noida, India

Responsible for handling escalationsPreparing reports of the teamHandling various projects

Jul 2014 - Aug 2014

Technical Support Officer

Noida, India

“OS” performer for 18 months out of 22 Months of production as an adviserWon “Best Performer Award” couple of time in R&RGot Lateral movement from an Adviser to Supervisor Level hence Responsible to handle Escalations

Jun 2012 - Jul 2014

System Administrator

New Delhi, India

  • Coordinating with clients
  • Monitoring of system activity
  • Administrating peripherals
  • Create a backup and recovery policy
  • Route tickets accurately to second level support when needed.
  • Respond to web-submissions, incoming voice-mail, emails and/or chat for assistance from users experiencing problems
Mar 2010 - Feb 2012
2 education records

Mayank Talwar education

Bachelor Of Compter Applications (Bca), Computer Applications, 152 Credits

Activities and Societies: Web Designing Time Management Placement Committee Coordinator Management Economics IT Programing

Intermediate (+2) Cbse, Concentration In Commerce

Dav Model School, Delhi
FAQ

Frequently asked questions about Mayank Talwar

Quick answers generated from the profile data available on this page.

What is Mayank Talwar's role at their current company?

Mayank Talwar is listed as Looking for a New Role | Customer Satisfaction Manager | 8+ Years of experience in International Customer Handling | Account Manager.

What is Mayank Talwar's email address?

AeroLeads has found 1 work email signal at @refundme.in for Mayank Talwar.

Where is Mayank Talwar based?

Mayank Talwar is based in Delhi, India, India.

What companies has Mayank Talwar worked for?

Mayank Talwar has worked for Refundme India Services Pvt. Ltd., Pearson Vue, Hcl Technologies, and Gems Erp Dot Net Pvt. Ltd..

How can I contact Mayank Talwar?

You can use AeroLeads to view verified contact signals for Mayank Talwar, including work email, phone, and LinkedIn data when available.

What schools did Mayank Talwar attend?

Mayank Talwar holds Bachelor Of Compter Applications (Bca), Computer Applications, 152 Credits from Guru Gobind Singh Indraprastha University.

What skills is Mayank Talwar known for?

Mayank Talwar is listed with skills including Escalations Management, Team Leadership, Network Administration, Network Security, Security Expert, Hacker, Efficiency, and It Service Management.

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