Administrative Assistant to CEO, Maintenance Coordinator: ● Oversee multiple responsibilities between properties and clients across Texas, Oregon, and California. ● Assist the CEOinvarious tasks and requests, such as tech support, contracts, and documentation. ● Managemanager’sschedules which includes meetings, activity reminders in AppFolio, and property turn projects within 90 days. ● Helpexpandthevendor database as well as train trusted vendors in our system processes. ● Helpcoordinate property preparation for flips and maintain proposals, budgets, invoices, and consulting documents. ● Assist tenants with property issues and manage client satisfaction through favorable bids for maintenance work with vendors. ● Trainnewandcurrent employees with procedures and structural changes. ● Createproperty videos and photos for marketing, including updating the website content. ● Coordinate office support for phone calls, e-mails, and assist visitors regarding their account

⬧ Manage a staff of 8 to 12 team members in Richardson and Dallas Texas.⬧ Maintain a fleet of 30 to 40 pieces of permanent store specific equipment and a fluctuating number of pieces of equipment within U-Haul’s one-way fleet.⬧ Manage a day to day operations of the equipment and buildings⬧ Train each employee, new and current⬧ Provide customer service⬧ Certified in Forklift, Propane, Hitch & Wiring installations

⬧ Deliver exceptional customer service through the effective administration and sale of USAA Real Estate product to USAA members through caseloads as their personal advocate. ⬧ Monitor customer programs from start to finish and define the roles of key people involved in transactions.⬧ Follow specific call flow processes outlining member touch point in accordance with engagement policy and procedures and managing through occasional transactional issues as they arise.⬧ Reporting on key customer metric such as: compliance, retention and service: Received “Rookie of the Quarter” Award and recognized for highest Outbound and Inbound Calls.

AVID Tutors are distinguished from other Tutors and Instructional Aides/Assistants in that AVID Tutors are trained in the use of AVID strategies to enhance academic performance of targeted high school students and serve as role models and mentors. For Example: 1. Take an active role in developing the academic and personal strengths of AVID students. 2. Serve as a positive role model/mentor to students. 3. Determine from student’s notes and discussions, the concepts to teach or reteach. 4. Review student class and textbook notes, binders, and calendars. 5. Become familiar with the textbooks and materials used by AVID students and those in the AVID Curriculum Libraries. 6. Conduct tutorial sessions in all subject areas individually or in small groups or. 7. Conduct mini lessons in the writing process in all subject areas, study skills, and other aspects of college preparation. 8. Set an example of personal excellence and high expectations for AVID students to follow. 9. Assist students in all phases of the formal writing process, including brainstorming, clustering, revision, and editing. 10. Communicate frequently and honestly with the AVID coordinator/teacher regarding student progress and areas of concern. 11. Assist in the development and preparation of AVID instructional materials for tutorial sessions.12. Review the performance and work of students in tutorial. 13. Meet and communicate with the AVID coordinator and/or teachers regarding student progress, course outlines, and assignment schedules. 14. Assist in the development of a resource file of enrichment materials. 15. Performs other related duties as assigned.

⬧Manage representatives and kitchen staff⬧Received and managed inventory⬧Trained personnel on daily basis