Does the below sound like you? You started a business, because you knew you could be an expert in your craft, you brought people on to support you as you grew, but instead of making your life easier, you’ve found yourself dealing with their problems, while still having to manage your own workload. Maybe… - You are feeling increasing stress levels trying to manage all your people problems. - Things aren’t getting done unless you’re doing it yourself, but you’re also paying someone to do it. - You’re spending too much time managing petty disputes between your people. - You feel, as a whole, your team are underperforming. You know you could be making more money if your team was more focused, and you didn't have to spend as much time managing bullshit problems. Something has to give, but you can’t afford to get a full-time HR person to help! SkilledSuite offers tailored, done-for-you HR solutions exclusively for Brisbane based small business owners! With us as your in-house HR service provider, you'll reclaim your time and foster a happier, more productive team. For any queries regarding our services, please email info@skilledsuite.com.au.

Working for Dicky Bill Australia, a baby leaf farming company with sites in regional Queensland and Victoria, I had to coordinate the various functions of the company's decentralized HR team, such as: • Overseeing all facets of HR, including: o Recruitment (attraction, shortlisting, selection & onboarding) o OH&S and RRTWC o Complaints, Performance Management, Offboarding & Terminations o Staff Rostering • Recruiting, training and managing HR assistants • Leading an implementation team to smoothly transition the company into a new HRIS system • Working with operational support teams, such as solicitors, recruitment agencies and OH&S consultants to review and improve various company practices • Consulting with job site representatives to review the platforms UX

As an Operational Support Officer for a multinational recruitment agency, I was able to work across multiple disciplines (including compliance, privacy and background checks, to name a few) and develop a broad understanding of recruitment best practices as well as relevant local, state and national legislation.

While with The Good Guys, I worked across multiple departments including the front end as an admin associate and the warehouse as a store person. In each position I provided prompt, accurate and friendly service. I was also responsible for interpreting & adhering to internal polices and relevant legislation, while ensuring workplace health and safety standards were upheld.

As the Customer Service Manager for Toys R Us' Aspley location, I was responsible for the operation of the stores front end. This included recruiting for a range of positions, opening & closing the store, training & developing staff and providing a high level of customer service.