Junior Software Developer
Developed customer AWS hosting automation scripts, streamlining processes and enhancing service efficiency.Provided exceptional technical support via phone and email, effectively addressing customer inquiries and resolving issues promptly.Played a vital role in reporting and reproducing product issues, contributing to improved software quality and user experience.Assisted in writing unit test cases, ensuring product stability and reliability.Contributed to product documentation improvements, enhancing clarity and usability for end-users.Collaborated with clients to gather technical specifications, delivering tailored solutions to meet their unique requirements.Crafted project proposals that were well-received by clients, showcasing a keen understanding of their needs and business objectives.Drove the design and implementation of custom solutions, exhibiting a high level of technical expertise and creativity.