With over 12 years of experience in sales and customer service, I have developed a robust skill set in building integrated solutions and delivering exceptional customer experiences. My career journey includes significant tenures at Yadkin Valley Distributors and AT&T, where I honed my expertise in product demonstrations, cold calling, and creating effective referral networks, as well as managing complex customer escalations and developing comprehensive telecommunications solutions.At Yadkin Valley Distributors, I spent three years conducting in-home product demonstrations, engaging in cold calling, and performing door-to-door outreach to build a strong referral network. This role refined my ability to connect with customers on a personal level and deliver tailored product solutions that meet their specific needs.My nine-year tenure at AT&T has been marked by success in designing and implementing integrated solutions for both consumers and businesses. My expertise spans a wide range of products, including wireless, wireline, FirstNet, CRU, fiber optic, and television services. I have a proven track record of handling escalations effectively, ensuring customer satisfaction and fostering long-term loyalty.I am passionate about leveraging my sales and customer service skills to drive revenue growth and enhance customer experiences. My goal is to continue developing innovative solutions that meet the evolving needs of customers while maintaining a commitment to excellence and integrity in every interaction.