As the Program Director of Business Applications, I manage a large transformation program for companies in Vista Equity Partners' portfolio. The program provides a world class applications platform and suite of best practice processes upon which each company can operate efficiently, scale, and achieve measurable business outcomes, helping to maximize short-term EBITA and long-term enterprise value. I also manage internal initiatives supporting business process improvements for both Vista Equity Partners and VCG.Vista Consulting Group (“VCG”) is the operating and consulting arm of Vista Equity Partners. VCG drives value creation through operational excellence, which is a key differentiator in Vista’s success and ability to generate unparalleled returns. The VCG team works in conjunction with the Vista investment professionals and key portfolio company employees to help our current and newly acquired businesses strengthen their operations through the implementation of standardized, repeatable and proven processes and methodologies.

As a Practice Director, I led TOP Step's delivery around specific PSA software products including Financial Force and Netsuite OpenAir.TOP Step Consulting improves business efficiency and productivity for Professional Services business operations. We are leading experts in professional services automation with extensive experience in PS business operations specializing in complex global operations. We provide advisory, implementation and outsourced administration services to world class professional services organizations of all sizes. TOP Step's goal is to streamline operations, helping clients achieve their profitability goals so they can focus on growing their businesses.

Provide independent consulting services including process review and redesign, IT and applications-specific strategy, project management, and testing development / coordination;Industries include high tech, financial / advisory services, procurement services;Led client engagements

Hired and trained both consultants and managers; managed a team of over 20 full-time team members and 45 contract consultants.Managed resource allocation, workload balancing and overall team utilization, achieving 98% utilization for a quarter and averaging over 90% utilization.Maintained P&L responsibility for over $2 million annually.Helped grow Oracle Applications business by 200% within 18 months.Provided hands-on IT strategic consulting with top clients.Gathered requirements, scoped projects, wrote statements of work and managed a wide variety of consulting projects including implementation, upgrade, custom development, Sarbanes-Oxley compliance and business process consulting.Developed business within existing client base.Developed a remote support model to support Oracle Applications, databases and middleware technologies.Developed capability to offshore / outsource various pieces of work.Managed IT relocation from New Orleans to Austin and ongoing IT projects post-Katrina.

Implemented and supported all packaged applications.Developed IT Applications strategy and planned and staffed projects based on business requirements and priorities and presented IT Applications strategy to executive management.Refined and implemented business process changes to leverage the ERP system.Coordinated all vendor relationships for IT Applications department.Managed Sarbanes-Oxley compliance for Vignette IT; passed audit with no deficiencies.Led a worldwide team to gather employee feedback on the overall organization. Presented feedback and recommendations to all executive staff. Presented findings and conclusions to worldwide company meeting.Reported progress on various initiatives to executive steering committees.Managed eight IT Applications personnel.

Directed Oracle Applications implementation and ongoing support and all other existing IT applications, both packaged and custom-developed.Developed IT Applications strategic plan and presented to executive management.Managed implementation of seventeen modules in six months with interfaces, detailed data conversions, EDI, and multiple new vendors and partners.Reported progress on various initiatives to executive steering committees.Managed ten IT Applications personnel and up to fourteen consultants.Refined and implemented business process changes to leverage the ERP system.Coordinated all vendor relationships relevant to IT Applications department.

Global Project Manager:Project management of various implementation and custom development projects.Interacted directly with project sponsors from executive management team.Led design and development of homegrown CRM system utilizing both industry-standard Java technologies and Vignette-specific technologies.Developed and executed IT applications and data integration workplan for acquired company.Owned the IT relationship with Sales department.Participated in strategy development for IT applications and architecture.Oracle Project Manager:Project management of worldwide Oracle Applications implementation.Developed repeatable process to reduce implementation timelines from months to weeks for international rollouts of General Ledger, Accounts Payable, Accounts Receivable and Cash Management.Assisted with integrating acquired companies’ financial data into Oracle Applications.

Developed IT/accounting infrastructure outsourcing product to sell to emerging companies.Developed business for the Oracle team in the Austin market.Delivered regional training in the Austin office.Managed project team deliverables and deadlines on Oracle ERP implementations.Facilitated executive-level client meetings to cover project issues, develop relationships and sell follow-on work.Developed consultants by teaching consulting skills, showing how to develop strong client relations and counseling about career issues.Developed business for the Southwest Region (Texas, Louisiana, Oklahoma, Colorado) Arthur Andersen Business Consulting Oracle practice.Scoped projects, developed and delivered proposals.Planned and facilitated internal team meetings.Developed internal projects to develop and train new consultants in current skills.Implemented all Oracle Applications Financial modules as necessary.