Guest Services Ambassador
Current- Provide friendly and professional support to guests, answering questions about event schedules, amenities, ticketing, and venue policies.- Help guests navigate the venue, including grandstands, hospitality areas, merchandise zones, and concessions.- Address guest concerns promptly, escalating issues to supervisors when necessary to ensure a seamless experience.- Support event logistics by assisting with crowd management, queue organization, and maintaining a safe environment.- Provide support to guests with special needs, ensuring accessibility to all areas and services.- Stay informed about Formula 1 event details, including race times, driver lineups, and entertainment offerings, to share with guests - Direct guests to merchandise shops, promotional activities, and special offers, encouraging participation and purchases.