Consuelo Lacaste Email & Phone Number

Hamilton On

75 Macnab Street South

Hamilton, Ontario, Canada

• Administered medication with the right dose, with prescription, and at the right time• Assisted with her activities of daily living• Look after her well-being by preparing meals, snacks and supervising physical mobility• Scheduled to attend community programs, activities, and group sessions• Connected with her families, friends, and medical team to monitor any concerns

Hamilton, Ontario, Canada

• Evaluated and advertised new product information to customers using excellent communication skills and the ability to gain sales up to 10% for a year.• Created a database record of contact for customers to follow up, get feedback and navigate their interest in transactions.• Resolved customer service problems on a day-to-day basis by clarifying customer concerns, determining the cause, selecting, and explaining the best solution, expediting correction or adjustment, and following up… Show more • Evaluated and advertised new product information to customers using excellent communication skills and the ability to gain sales up to 10% for a year.• Created a database record of contact for customers to follow up, get feedback and navigate their interest in transactions.• Resolved customer service problems on a day-to-day basis by clarifying customer concerns, determining the cause, selecting, and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.• Worked with the staff, communicate with partner companies, and help monitor expenses within the budget to ensure smooth production operations.• Dealt honestly with the customers through emails, phone calls, and video calling.• Processed forms, orders, applications and request in an organized and detail-oriented manner Show less

Stoney Creek, Ontario, Canada

• Served customers by selling products and meeting the customers at their convenient time.• Maintained professional and technical knowledge by attending educational workshops and seminars, establishing personal networking and participating in the community. • Monitored competition by gathering current marketplace information on products, pricing, delivery schedule, new products, and merchandising techniques.• Worked with the team, submit activity and report… Show more • Served customers by selling products and meeting the customers at their convenient time.• Maintained professional and technical knowledge by attending educational workshops and seminars, establishing personal networking and participating in the community. • Monitored competition by gathering current marketplace information on products, pricing, delivery schedule, new products, and merchandising techniques.• Worked with the team, submit activity and report results, resolve customer complaints, and recommend changes in the products and service. Show less

Hamilton, Ontario, Canada

• Organized and implemented activities for physical, mental, and emotional development among elders for more than a year through sports, creative art-making, and games• Assisted in planning schedules and accompanying the client to and from appointments to have full access to important information and to eliminate errors through regular documentation • Monitored and supervised daily activities of the client by documenting them and reporting to the… Show more • Organized and implemented activities for physical, mental, and emotional development among elders for more than a year through sports, creative art-making, and games• Assisted in planning schedules and accompanying the client to and from appointments to have full access to important information and to eliminate errors through regular documentation • Monitored and supervised daily activities of the client by documenting them and reporting to the supervisor and resulted in a great improvement on the skills and goal setting of the client• Worked effectively with family members and the medical team, for the client to received full service and be able to attain their desired goal• Administered proper medication to the client ensuring the right dose, right medication, right time, the right amount, right reason, right response, and right documentation that will provide strong evidence for future issue and protection purposes Show less

Bridge To Work In Community Services

• Career Planning for Newcomers to Canada • Ready to Work in Community Services

Skills And Training, Workplace Preparation Program

• Labour Market Module • Resume, Cover Letter and Interview Technique Module • Communication 1 Module • Job Search Technique Module •.

Community Service Worker Program Diploma

Graduate In The Community Service Worker Diploma Program, Community Services

• Business Communication • Career Planning and Preparation—Level1 & 2 • Community Services in Canada • Computer Fundamentals • Counselling.

Postgraduate Diploma Degree, Personal Support Worker

Bachelor Of Education - Bed, High School/Secondary Diploma Programs

Education record

Education record