Connie Carmichael Email and Phone Number
Manager/ Director / Information Services/ Implementer/ Program Manager/ Change Agent/ Strategist/ Process Designer/ Educator at
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CommonSpirit Health
Connie Carmichael's Location
Longmont, Colorado, United States, United States
Connie Carmichael's Contact Details
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About Connie Carmichael
Experienced Director Of Information Services with a demonstrated history of working in the hospital & health care industry. Skilled in Management, Project and Portfolio Management, Software Project Management, Training & Education, Business Process Improvement, Logistics, Strategy, Analytics and Human Resources. Strong professional with an MBA from Colorado State University. Twenty + years of experience leading teams in a variety of settings Including:* Epic Electronic Health Record Training* Training and Development* Material handling (distribution center, logistics)* Supply chain management* Marketing and Communications* International experience * Academic teaching * CoachingCompetencies* Program Design* Portfolio Governance* Risk Management* Project financial management* Agile project execution* Project Change Management* Course Development* Academic Adjunct Faculty Member* Corporate Trainer* PMP Certified* Certified Scrum Master* Prosci Change Management Certified
Connie Carmichael's Current Company Details
Commonspirit Health
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Manager/ Director / Information Services/ Implementer/ Program Manager/ Change Agent/ Strategist/ Process Designer/ Educator
Connie Carmichael Work Experience Details
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Manager - Epic Training And ActivationCommonspirit Health Mar 2021 - PresentChicago, Illinois, UsLead team of Epic-certified Instructional Designers/Principal Trainers and consultants for hospital, outpatient, and revenue cycle training implementations. Manage activation/ Go Live planning and command center. Prepare budget projections for training implementation projects. Develop a virtual training strategy and serve as a Change Champion. Plan for new employee onboarding program after the Epic system go-live. Oversee Training environment build and curriculum development for 6 markets. Develop and lead the Super User and At the Elbow support strategy for implementations. Activation planning and execution including command center scheduling, cutover planning, help desk readiness, issue resolution and escalation processes, leadership briefings and command center management.
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Epic It Program ManagerCommonspirit Health Aug 2018 - Mar 2021Chicago, Illinois, UsSignificantly impacted CommonSpirit’s Epic electronic health record (EHR) roadmap by leading multiple Epic implementations. Actively managed teams of internal and contract project managers and trainers responsible for project management, system build, testing, vendor contracting, operational readiness, training and activation/ Go Live. Led and facilitated planning activities, scope definition, contract management, budget performance, risk mitigation and go live/ activation planning. Communicated status and progress regularly to the Executive Leadership team. Conducted project reviews to ensure on-time, on-scope, and on-budget project delivery. Developed and nurtured key relationships to facilitate the partnership between IT and Operations.
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Director Information ServicesSpectrum Health Nov 2015 - Jul 2018Grand Rapids, Mi, UsLead teams responsible for Epic system testing, Epic IS training life cycle, and EMR Projects. - Oversee needs analysis, training strategy, training plans and design, development and delivery of training programs for 20,000 users of all Epic components and modules. - We design and develop instructor-led, eLearning, and multi-media delivered courses. - The team is responsible for credentialing end user trainers and oversight of the super user program including vendor RFP, negotiation and selection. - Our team formulates the Epic testing strategy and test plans. We work with the project teams to draft test scenarios, test scripts and track and monitor testing progress. - We are developing 5 year program roadmaps and working with our governance process to prioritize, budget and resource the work for 2019. -
Manager -Epmo Capabilities OfficeSpectrum Health Apr 2015 - Nov 2015Grand Rapids, Mi, UsLed a team of project managers and business system analysts who administer project and portfolio management software applications (Clarity PPM, Tableau, Jira, etc.) and projects. Responsible for developing and implementing project management processes, tools and training to grow project management capabilities throughout EPMO and the organization.
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Lead Enterprise Talent DevelopmentAmway Sep 2013 - Apr 2015Ada, Michigan, UsResponsible for driving a collaborative Enterprise learning culture that enables career development for all employees within the context of Amway's broader strategy. Consulted and partnered with leaders, learning advocates, HR colleagues and employees on a global basis to develop and facilitate the delivery of learning and career development solutions within the context of the Functional Schools and ensured the effective and efficient operation of Amway University's Functional Schools. -
Sr. Principle, Pmo - Supply Chain Center Of ExcellenceAmway Dec 2012 - Sep 2013Ada, Michigan, Us- Developed portfolio framework to prioritize and coordinate investments in initiatives and projects to address critical organizational capabilities- Built and drove adoption of consistent and effective project management and change management tools and processes.- Project managed $20 million planning system redesign including multiple work streams and vendors. Led communications, training and change management work streams.- Collaborated with executive sponsors to ensure projects and initiatives were effectively designed, planned, budgeted and implemented.- Led development and implementation of COE master portfolio plan, dashboard and status reporting, change management and communications to establish an effective PMO.
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Manager, Na LogisticsAmway Dec 2010 - Dec 2012Ada, Michigan, Us• Managed team responsible for project management, change management, testing, training, system configuration and implementation of warehouse management system implementation at 10 domestic and international sites in two years. • Program manager for global RedPrairie Warehouse Management System implementations.
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Project And Program ManagerAmway Dec 2009 - Dec 2010Ada, Michigan, Us• Established program, vendor and project management offices (PMO) and practices for the Red Prairie warehouse management system (WMS) program leading to multiple on time and on budget system implementations (10 domestic and 3 global). • Designed and implemented a dashboard for reporting WMS project budgets, tracking actual to budget performance (both capital and operating) and visibility to program spend. • Worked with the site teams to share change management ideas and develop change management programs. Focusing on change management and communication plans has been key to successful WMS implementations.
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Program Manager - Marketing & CommunicationsAmway Global / Quixtar Nov 2008 - Dec 2009Caledonia, Michigan, Us• Program manager for consumer facing health and beauty initiatives including mobile marketing (Artistry Bus and Nutrilite Trailer), Tina Turner Tour, television, print, direct mail, online, and pay per click direct response marketing. • Manage cross functional teams throughout the project life cycle to track, monitor and ensure projects meet requirements, timeframes and budgets while optimizing existing business processes. • Oversee cross project dependencies, change management, scope changes, issue identification, escalation and resolution, status reporting and lessons learned. -
Project Manager - Marketing & CommunicationsQuixtar/ Amway Nov 2003 - Dec 2008• Planned and managed over 200 health, beauty, sports nutrition, and weight management marketing and communication product launches. Driving on-time, on budget, high-quality project results including; product branding, brochures, catalogs, merchandising kits, ads, fliers, DVDs, targeted mailings, trade show graphics, web sites, online surveys and web publications.• Cross functional team leader for Learning Management System (LMS) content implementation including business requirements, technology capabilities, alignment with global learning strategy, system configuration, training course content development, testing and implementation.
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Sr. Project Manager - Marketing & CommunicationsHerman Miller Jan 2003 - Oct 2003Zeeland, Mi, Us• Launched seven-step sales process and training. Project included gathering input from Field Sales, needs assessment, best practice research, process design, development of tools and marketing materials, user acceptance testing, and execution of communication plan to all areas of the business. -
E-Business Pmo And Training Manager, Ezconnect Web TechnologyHerman Miller 2001 - Jan 2003Zeeland, Mi, Us• Designed and developed Project Management Office, project management methodology, business processes, and a knowledge management tool for e-business integrators. • Established strategy for developing and delivering product training to field sales and dealers across the U.S. including developing training materials, authoring CBT classes, creating job aids, and designing interactive web seminars.
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Project Management Practice Lead, Global Consulting SolutionsHerman Miller 1998 - 2001Zeeland, Mi, Us• Development of consulting project management office, project management methodology, strategy, processes and best practice tools and templates for Global Consulting practice. Creation and population of knowledge management tool utilizing Quick place.• Work team leader for ten Account Associates and IT Infrastructure team members.
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Erp Internal Integration Manager, Information TechnologyHerman Miller 1996 - 1998Zeeland, Mi, Us• Macro level project planning, resource management, implementation status monitoring, and reporting. Preparation of project and budget updates for the IT Ad Hoc Committee of the Board of Directors. • Managed ERP system implementation $100 million budget and project administrative staff of four.• Managed process for identifying and mapping functional work flows and issues for Baan ERP and Hyperion systems implementation project.
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Technology And Metrics Process Owner, Human ResourcesHerman Miller 1994 - 1996Zeeland, Mi, Us• Implementation of Human Resource systems including Restrac resume tracking system, Atrium Benefits Open Enrollment (IVR and Intranet) system and HRSoft Succession Planning. • Responsibilities included; leading cross functional HRIS implementation teams, project management, process mapping, user requirements definition, vendor review, RFP, contract review, capital asset requisition, EVA analysis, vendor relationship management, budget tracking, risk assessment, contingency planning, system configuration, testing, training and implementation.• People manager and process owner for staff of 8 HR Finance, Technology, Measurements, Relocation and Resume Tracking personnel.
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Project ManagerCitigroup 1981 - 1994New York, New York, Us
Connie Carmichael Skills
Project Management
Cross Functional Team Leadership
Change Management
Leadership
Management
Process Improvement
Marketing Communications
Strategy
Project Planning
Analysis
Marketing
Logistics
Program Management
Requirements Analysis
Project Portfolio Management
Web Project Management
Ms Project
Powerpoint
Erp
Budgets
Business Process Improvement
Consulting
Pmp
Pmo
Integration
Management Consulting
Business Strategy
Human Resources
Process Engineering
Budgeting
Budget Management
Problem Solving
Vendor Management
Training
Business Process
Ca Clarity
Certified Scrum Master
Connie Carmichael Education Details
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Colorado State UniversityMba -
Michigan State UniversityBusiness Administration
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West Ottawa High School
Frequently Asked Questions about Connie Carmichael
What company does Connie Carmichael work for?
Connie Carmichael works for Commonspirit Health
What is Connie Carmichael's role at the current company?
Connie Carmichael's current role is Manager/ Director / Information Services/ Implementer/ Program Manager/ Change Agent/ Strategist/ Process Designer/ Educator.
What is Connie Carmichael's email address?
Connie Carmichael's email address is co****@****ves.org
What is Connie Carmichael's direct phone number?
Connie Carmichael's direct phone number is +161639*****
What schools did Connie Carmichael attend?
Connie Carmichael attended Colorado State University, Michigan State University, West Ottawa High School.
What skills is Connie Carmichael known for?
Connie Carmichael has skills like Project Management, Cross Functional Team Leadership, Change Management, Leadership, Management, Process Improvement, Marketing Communications, Strategy, Project Planning, Analysis, Marketing, Logistics.
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