Connie Ellis work email
- Valid
- Valid
- Valid
- Valid
Connie Ellis personal email
Working with technology has always been a passion. I have over 20 years direct customer service and over 15 years experience providing tech support, with the last 5 years in a dedicated Application Support role. I’m a proactive problem solver with great communication skills. I work well with a team as well as independently and I’ve always loved technology and how its ever evolving which feeds into my love of learning new things. I'm analytical yet have great soft skills and tend to pick up on new concepts quickly. I also have a knack for finding the silver lining in situations, staying optimistic and making sure to laugh every day at work. I enjoy what I do for work and being able to smile and help users is the icing on the cake. Speaking of cake, I like to bake as well.I grew up in the Willamette Valley in a small Oregon rural town of ~800 people. I was first introduced to computers by my father and know firsthand how slow dial up internet in the country can be which has aided in my patience in life. I attribute my father for my loyal work ethic, curiosity and constant desire to learn. In my past roles, I’ve enjoyed bridging the gap between IT and people helping them understand how things work and improving processes by automation and proper training. I love finding solutions, the ever evolving world of tech and the fact that every day at work is a riddle that needs to be solved.
-
Application Support EngineerGoodleap LlcUnited States
-
Senior Application Support EngineerGoodleap Mar 2024 - PresentRoseville, Ca, Us
-
Application Support EngineerGoodleap Jul 2022 - Mar 2024Roseville, Ca, Us
-
Application Support AnalystCarson Team Nov 2020 - Jul 2022Portland, Oregon, UsProvide expert level knowledge and support for features, functions and capabilities of assigned applicationsTackle support issues and coordinate problem resolution with all responsible partiesDirected SDLC and UAT for software applications throughout the companyImproved efficiency and accountability by developing documentation for applications and business processesTest SQL stored procedures and modify existing views for data analysis in ExcelActively review and improve current configuration and procedures in addition to create process documentation/SOP’sRetail SME including pricebook management for 15 locations, configuring/supporting multiple POS systems, automate processes, analyze item margin reports, update vendor contracts, update attributes for law changes and communicate all updates/changes to store managersIdentify and create application improvements by observing end users and working with internal engineering team -
Business Application SpecialistCarson Team Dec 2016 - Nov 2020Portland, Oregon, Us
-
Cardlock Department ManagerThe Jerry Brown Co., Inc Apr 2003 - Dec 2016During my time at JBCO I was the go-to SME for multiple areas of business. My primary responsibility of Cardlock Department Manager included general operation of our unattended fueling department, including maintenance of 10 sites and providing customer service to 2k+ accounts. JBCO was the 2nd largest Petroleum company in Oregon and over the course of 14 years I spent building relationships with our customers to ensure their fleets ran efficiently. In addition to creating ISO encoded cards, setting fuel prices, accounting and warehouse maintenance I had to stay up to date on all Oregon laws, changing technology, competition and industry knowledge. Addiontal responsibilities as Manager include inventory reconciliation, web support, DEQ compliance and overseeing the maintenance and facilities division for our customer equipment needs. My secondary role was providing all end users with Tier I and Tier II Helpdesk support. Collaborating with our IT manager, I worked through custom software code changes, reporting requests, setting up company email, supporting Microsoft products, applying patches, automation and workstation setup. I also coordinated projects and events, assisted with Tax Audits, managed the AP department and made sure to spread some laughter, random facts and smiles every day.In late 2016, the owners retired and JBCO became part of the Carson brand where I transitioned to a full time IT position.
-
Service Desk ManagerCourtsports Athletic Club Jan 1999 - Apr 2003Managed a group of about 15 front desk employees. Created monthly schedules and ensured our members had a pleasant experience at the gym. Maintained food supply for our deli and created new menu items and daily/weekly specials to keep things interesting. Tried to come up with creative ways to keep employees busy during down times and devised checklists for each shift of the day. Backup to sales team for new memberships as well as handled any membership change requests.
-
Office AdministratorLane County Government-Sheriff 2000 - Jun 2001Assisted LCSO with organizing/filing deputy training results, reports, maintenance logs and other documentation.
Connie Ellis Skills
Frequently Asked Questions about Connie Ellis
What company does Connie Ellis work for?
Connie Ellis works for Goodleap Llc
What is Connie Ellis's role at the current company?
Connie Ellis's current role is Application Support Engineer.
What is Connie Ellis's email address?
Connie Ellis's email address is ce****@****eam.com
What skills is Connie Ellis known for?
Connie Ellis has skills like Customer Service, Contract Negotiation, Operations Management, Management, Process Improvement, Petroleum, Team Leadership, Gas, New Business Development, Sales, Fuel, Business Strategy.
Who are Connie Ellis's colleagues?
Connie Ellis's colleagues are Christine P., Taylor Becher, Kevin Wigginton, Eric Boerner, Nouman Imran, Axel Torres, Christopher Cornish.
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial