Outreach to candidates via phone, email, social media, in person, etcRe-engage former employees and candidates for future openingsAttend community events, such as job fairs, to ensure that potential candidates utilize the company when seeking employmentInterview candidates in person or virtuallyStrive to achieve job orders, matching quality candidates with companiesProvide excellent customer service to customers, candidates and employeesPartner with employers, including on-site visits to understand recruiting needs and candidate profileSchedule drug screens and background checksSupport team through assisting potential candidates and employers by phone or walk-in

Responsible for the growth, stability, direction and daily operation of the business. -Oversaw daily operations of the business including office duties, marketing, bookkeeping, advertising.-Maintained website with up-to-date project specifications, design options, workshop dates and times.-Created, designed and scheduled unique and themed DIY Workshop schedules and projects. -Instructed DIY Workshops leading participants through assembly, painting, stencil application, and artistic selection.-Collaborated with clientele to design custom signs and logos-Designed, weeded and prepped all stencils-Responsible for all inventory and building maintenance-Studied industry market to keep abreast of trends and demands-Identified and established cost of goods and pricing to maintain healthy profit margins.-Adjusted business model to include take-home projects, custom made projects and retail items-Collaborated with local vendors to enhance offerings-Hired contracted guest instructors-Administered and educated clientele on the benefits of Reiki as supplemental wellness -Pitched “add on” sales during instructional workshops to increase sales-Crafted regular newsletters and marketing campaigns to increase customer visibility and retention-Analyzed and executed data driven marketing strategies to drive sales-Created all social media campaigns-Researched and created seasonal marketing and sales campaign schedules-Established following of regular customers through creative and inclusive workshop instruction, project design, community outreach, networking and active social presence-Organized, planned and executed community events resulting in increased customer traffic and retention from outlying areas-Resolved any customer complaints in a timely manner with win-win solutions-Created customer loyalty program and VIP customer levels-Provided customers with meaningful, positive and educational experience

Responsible for ensuring the sales organization needs are met by managing multiple functions and positions within the Sales Support and AMSA Teams • Develop and coach a diverse group of 5 Supervisors that provide support to Corporate, Public and Small Business Sales Segments• Creating an inclusive environment that aligns to CDW Culture • Drive workflow efficiencies through Sales Support Supervisors to ensure consistent execution and customer experiences • Serve as key business partner to multiple levels of Sales Leaders by developing and maintaining effective business relationships and aligning resources to meet organizational needs• Oversee AMSA Program, ensuring high level of administrative and operational support to sellers. • Oversee completion of mid to high level projects by effective project management, identifying opportunities and active communication with Sales Leaders, Sales Support Department and other business partners• Conduct semiannual reviews for direct reports and assist direct reports with career development• Oversee and continuously develop Team Lead Program, focusing on development of leadership and project management skills• Establish and assure adherence to budgets, schedules, work plans and performance requirements for team• Conduct semiannual reviews for direct reports through the Performance Management• Communicate with stakeholders on key initiatives• Collaborate and align with Operations Management to maximize effectiveness of Support and Operations groups • Collaborate and align with Sales Analytics to identify and execute report automation