Connie May Email and Phone Number

•Develop and Manage projects in SharePoint Management software. •Develop, communicate, and implement processes that deliver reliable services to meet client expectations and increase customer satisfaction.•Analyze and independently identify often complex problems within the interface software, by testing HL7 interfaces and troubleshooting HL7 interfaces.•Exercise independent judgment to determine the appropriate course of action to be taken during an interface implementation based on the analysis performed and all possible solutions. (i.e. move to production versus continue testing).•Working with EMR systems and EMR Vendors on projects for Physical offices / Hospitals and other clients•Managing multiple projects concurrently, monitoring the status of projects containing multiple resources and escalating issues when appropriate.•Participating in “go-live' deployment of integrated application systems and troubleshooting and optimizing any functional issues that may arise.•Commitment to personal accountability and ownership of areas of responsibility.•Strong team orientation, and ability to work with team members.•Ability to analyze business or technical problems and select, design, or implement information systems solutions appropriate to effect a solution.•Provide traditional IT support duties as time permits (phone coverage, user support, LIS support).•Performs and manages a broad range of tasks necessary to maintaining the production environment, ensuring system security, managing resources, planning for contingencies, disaster recovery, and support of all system users and functions.•Develop and manage projects in SharePoint Management software. •Training in the LIS/LIMS system with specific training related to the Toxicology NLCP requirements.

• Perform HIPAA and Disaster Recovery Assessments in order to comply with regulatory requirements, improve patient safety and care.• Perform Audits on Systems and Users; Perform HIPAA Security checks throughout Departments; Teach HIPAA Security classes.• Maintains the operational databases and facilitates all installations and upgrades to new and existing applications for departments• Stage workstations for deployment; monitor applications; Provide technical support for pc and software applications for departments.• Train less experienced employees; assists with personnel actions and performance planning.• Evaluate and/or test new products, or other related systems.• Problem solving skills; Knowledgeable with interpretation and following instructions; able to relate to various socioeconomic and cultural backgrounds.• Under Limited Supervision; Dependable; Able to lift 50 pounds• Leadership ability, Organizational Skills; Communication skills and people skills; Handles Multiple Projects Simultaneously.• Good Oral, Written Communication and Customer Service Skills• Oversee Updates, Organize tasks that everyone can understand; Start and end projects on a time schedule.• Build and Test Systems for Physical Offices; Support and Train users for each system.

• Performed all duties necessary to assist the Office Manager for day to day operation.• Responsible for performing Audits on Cash, A/R and Bad Checks for 46 Harvey Supermarkets.• Assists with accounting functions and other projects.• Prepares and distributes reports for Cash, A/R, and Bad Checks on monthly basis.