Connie Pacifico, Pcc, Cec, Mba

Connie Pacifico, Pcc, Cec, Mba Email and Phone Number

Executive Coach | Facilitator | Speaker @ Firme OZHEO
longueuil, quebec, canada
Connie Pacifico, Pcc, Cec, Mba's Location
Montreal, Quebec, Canada, Canada
Connie Pacifico, Pcc, Cec, Mba's Contact Details

Connie Pacifico, Pcc, Cec, Mba work email

Connie Pacifico, Pcc, Cec, Mba personal email

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Connie Pacifico, Pcc, Cec, Mba phone numbers

About Connie Pacifico, Pcc, Cec, Mba

I am a passionate coach and leadership development expert with over 20 years of industry experience in executive roles where I lead the growth and transformation of operational sectors, business development teams, contact centers and outsourcing departments. I now partner with my clients to achieve their extraordinary goals. Executives and senior leaders who want to establish positive momentum during their first 100 days and beyond have benefited from my action oriented coaching with heart. We create the right links with the C-Suite and the front-line to drive immediate results and set the foundation for sustainable long term performance both personally and professionally.The value I bring: A whole person coaching approach with structure. Direct communication to challenge current patterns and beliefs that get in the way. Support clients to translate business priorities into actionable strategies. Ensure clients know why they do what they do to solidify self-learning and focus. Understand the complexity of organisations and their external environments. Foundational development focusing on the power of each person.How I do it: Coaching: One-on-One Team Coaching Group CoachingLeadership Development Team building design and facilitation Co-development workshopsAssessments Individual Teams I have an MBA from Concordia University, a graduate certificate in executive coaching from Royal Roads University and several coach approach and assessment certifications, namely TED* The Empowerment Dynamic, Coaching Ourselves and Strength Deployment Inventory. Outside my professional life I volunteer with AFFQ a women in finance association in Québec, mentor young leaders and I enjoy hiking, cooking and spending time with my family.

Connie Pacifico, Pcc, Cec, Mba's Current Company Details
Firme OZHEO

Firme Ozheo

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Executive Coach | Facilitator | Speaker
longueuil, quebec, canada
Website:
firmeozheo.com
Employees:
3
Connie Pacifico, Pcc, Cec, Mba Work Experience Details
  • Firme Ozheo
    Executive Coach And Senior Advisor
    Firme Ozheo 2018 - Present
    Montreal, Canada Area
    One on one coaching with senior leaders as well as team facilitation in support of growth and change mandates.
  • University Of Toronto - Rotman School Of Management
    Mentor Coach
    University Of Toronto - Rotman School Of Management Jan 2023 - Present
    Toronto, Ontario, Canada
    As a Mentor Coach I support the development of core coaching competencies for students enrolled in the Rotman Executive Coaching Certificate.
  • Lee Hecht Harrison Knightsbridge
    Consultant , Talent And Leadership Development
    Lee Hecht Harrison Knightsbridge 2018 - Present
    Montreal, Canada Area
    As a consultant I provide both one on one executive coaching and development to senior leaders in the greater Montreal area and career transitioning support as needed by our many clients. The combination of industry experience and coaching certification allow me to quickly make a difference for my clients.
  • Pauzé Coaching
    Executive Coach
    Pauzé Coaching 2018 - 2020
    Montreal, Canada Area
    I bring my hands on experience to each coaching relationship as I support senior leaders and executives take on new mandates, develop the key competencies needed in a world that is volatile, uncertain, complex and ambiguous at the core.
  • National Bank Of Canada
    Vice President Operations Business Clients
    National Bank Of Canada 2014 - 2017
    Montreal
    Responsible for all small business, commercial and corporate loan delivery to National Bank clients.Strategic leader of the Banks transformation plan in commercial banking operations and client delivery model. Lead and coached dynamic managers with a total team of over 300 professionals who achieved important transformatinal milestones, in areas of continuous improvement, process redesign and cultural transformation.Delivered improvements of 40% in process delays and improved quality by 15% in less than one year.
  • National Bank Of Canada
    Vice President, Operations Business Financing And Payment Activities
    National Bank Of Canada 2012 - 2014
    Montreal
    Lead important changes in the Banks Payment Center, Retail Loan Collection Center, Commercial & Corporate lending operations as well as outsourced services Including:- The renogiation of significant contracts for armoured car services and compensation services.- The centralisation and re-organisation of the commercial lending operations from 5 sites to 1 site in less than 1 year.- The devleopment of a vision and preliminary plan for the Banks cheque imaging strategy and project deployment.- The simplification and review of processes in the payments center ( SWIFT, wire payments, interbank) following a detailed risk assessment.
  • National Bank Of Canada
    Senior Manager, Operations Business Financing
    National Bank Of Canada Oct 2010 - Apr 2012
    Montreal
    Manage the 5 commercial operations teams and initiate the significant One client, One bank transformation of the Operations sector at the Bank. Implemented new technologies and processes to support efficiency, via centralisation, simplification and some automation.
  • National Bank Of Canada
    Senior Manager, Businessflex
    National Bank Of Canada May 2008 - Oct 2010
    Région De Montréal, Canada
    Drive the development and deployment of sales and servicing strategies to small business clients with over 1 billion of volume in loans and deposits. Lead a team of 6 managers and close to 80 employees in a contact center environment.
  • National Bank Of Canada
    Senior Manager, Laval Commercial Banking Center
    National Bank Of Canada Oct 2004 - May 2008
    Laval Quebec
    Market leader for commercial business in the Laval area with a team of 25 account managers and support staff responsible for customer service, cross selling and business development. Mandated to create added market presence, boost sales culture and increase market penetration.
  • National Bank Of Canada
    Account Manager
    National Bank Of Canada Mar 2002 - Oct 2004
    Région De Montréal, Canada
    Responsible for a portfolio of over 50 relations in the general service and maufacturing field. with a strong mix in the retail business.Grew book of business with cross selling, growth of clients and new client acquisition.Strong leadership and industry knowledge also involved key role as coach and support to less experienced professionals
  • Bnp Paribas
    Assistant Vice President
    Bnp Paribas 2000 - 2002
    Région De Montréal, Canada
    Manage agribusiness trading house book of accounts.Create strategic alliances with EDC and foreign offices of BNP to support client exportsDevelop the book of business through contacts and client referrals as a result of exceptional relations and quality of service.
  • Rbc
    Commercial Banking Senior Account Manager
    Rbc 1997 - 1999
    Région De Montréal, Canada
  • Rbc
    Various Positions (Sales, Finance And Marketing)
    Rbc 1986 - 1997
    Montreal, Canada Area

Connie Pacifico, Pcc, Cec, Mba Skills

Change Management Coaching Banque Team Leadership Leadership Commercial Banking Business Process Improvement Financial Analysis Management Business Coaching Mentoring Finance Operations Management Cash Management Loan Origination Small Business Lending Business Development Strategy Youth Mentoring Letters Of Credit Factoring Syndications Banking Retail Banking Risk Management Credit Risk Credit Financial Risk Process Improvement Gestion Des Risques Portfolio Management Business Analysis Investissements Services Financiers Emprunt Immobilier Gestion De Projet Contact Centers Outsourcing Management Professional Mentoring Coaching And Mentoring Business Advisory Payment Industry Trade Finance Cross Functional Team Building Emprunts

Connie Pacifico, Pcc, Cec, Mba Education Details

Frequently Asked Questions about Connie Pacifico, Pcc, Cec, Mba

What company does Connie Pacifico, Pcc, Cec, Mba work for?

Connie Pacifico, Pcc, Cec, Mba works for Firme Ozheo

What is Connie Pacifico, Pcc, Cec, Mba's role at the current company?

Connie Pacifico, Pcc, Cec, Mba's current role is Executive Coach | Facilitator | Speaker.

What is Connie Pacifico, Pcc, Cec, Mba's email address?

Connie Pacifico, Pcc, Cec, Mba's email address is connie.pacifico@bnc.ca

What is Connie Pacifico, Pcc, Cec, Mba's direct phone number?

Connie Pacifico, Pcc, Cec, Mba's direct phone number is +151434*****

What schools did Connie Pacifico, Pcc, Cec, Mba attend?

Connie Pacifico, Pcc, Cec, Mba attended Royal Roads University, Concordia University, Concordia University.

What skills is Connie Pacifico, Pcc, Cec, Mba known for?

Connie Pacifico, Pcc, Cec, Mba has skills like Change Management, Coaching, Banque, Team Leadership, Leadership, Commercial Banking, Business Process Improvement, Financial Analysis, Management, Business Coaching, Mentoring, Finance.

Who are Connie Pacifico, Pcc, Cec, Mba's colleagues?

Connie Pacifico, Pcc, Cec, Mba's colleagues are Alison Mccammon, Marjorie Poitras, Mba, Crha, Pcc.

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