Connie Pacifico, Pcc, Cec, Mba Email and Phone Number
Connie Pacifico, Pcc, Cec, Mba work email
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Connie Pacifico, Pcc, Cec, Mba personal email
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I am a passionate coach and leadership development expert with over 20 years of industry experience in executive roles where I lead the growth and transformation of operational sectors, business development teams, contact centers and outsourcing departments. I now partner with my clients to achieve their extraordinary goals. Executives and senior leaders who want to establish positive momentum during their first 100 days and beyond have benefited from my action oriented coaching with heart. We create the right links with the C-Suite and the front-line to drive immediate results and set the foundation for sustainable long term performance both personally and professionally.The value I bring: A whole person coaching approach with structure. Direct communication to challenge current patterns and beliefs that get in the way. Support clients to translate business priorities into actionable strategies. Ensure clients know why they do what they do to solidify self-learning and focus. Understand the complexity of organisations and their external environments. Foundational development focusing on the power of each person.How I do it: Coaching: One-on-One Team Coaching Group CoachingLeadership Development Team building design and facilitation Co-development workshopsAssessments Individual Teams I have an MBA from Concordia University, a graduate certificate in executive coaching from Royal Roads University and several coach approach and assessment certifications, namely TED* The Empowerment Dynamic, Coaching Ourselves and Strength Deployment Inventory. Outside my professional life I volunteer with AFFQ a women in finance association in Québec, mentor young leaders and I enjoy hiking, cooking and spending time with my family.
Firme Ozheo
View- Website:
- firmeozheo.com
- Employees:
- 3
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Executive Coach And Senior AdvisorFirme Ozheo 2018 - PresentMontreal, Canada AreaOne on one coaching with senior leaders as well as team facilitation in support of growth and change mandates. -
Mentor CoachUniversity Of Toronto - Rotman School Of Management Jan 2023 - PresentToronto, Ontario, CanadaAs a Mentor Coach I support the development of core coaching competencies for students enrolled in the Rotman Executive Coaching Certificate. -
Consultant , Talent And Leadership DevelopmentLee Hecht Harrison Knightsbridge 2018 - PresentMontreal, Canada AreaAs a consultant I provide both one on one executive coaching and development to senior leaders in the greater Montreal area and career transitioning support as needed by our many clients. The combination of industry experience and coaching certification allow me to quickly make a difference for my clients. -
Executive CoachPauzé Coaching 2018 - 2020Montreal, Canada AreaI bring my hands on experience to each coaching relationship as I support senior leaders and executives take on new mandates, develop the key competencies needed in a world that is volatile, uncertain, complex and ambiguous at the core.
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Vice President Operations Business ClientsNational Bank Of Canada 2014 - 2017MontrealResponsible for all small business, commercial and corporate loan delivery to National Bank clients.Strategic leader of the Banks transformation plan in commercial banking operations and client delivery model. Lead and coached dynamic managers with a total team of over 300 professionals who achieved important transformatinal milestones, in areas of continuous improvement, process redesign and cultural transformation.Delivered improvements of 40% in process delays and improved quality by 15% in less than one year. -
Vice President, Operations Business Financing And Payment ActivitiesNational Bank Of Canada 2012 - 2014MontrealLead important changes in the Banks Payment Center, Retail Loan Collection Center, Commercial & Corporate lending operations as well as outsourced services Including:- The renogiation of significant contracts for armoured car services and compensation services.- The centralisation and re-organisation of the commercial lending operations from 5 sites to 1 site in less than 1 year.- The devleopment of a vision and preliminary plan for the Banks cheque imaging strategy and project deployment.- The simplification and review of processes in the payments center ( SWIFT, wire payments, interbank) following a detailed risk assessment. -
Senior Manager, Operations Business FinancingNational Bank Of Canada Oct 2010 - Apr 2012MontrealManage the 5 commercial operations teams and initiate the significant One client, One bank transformation of the Operations sector at the Bank. Implemented new technologies and processes to support efficiency, via centralisation, simplification and some automation. -
Senior Manager, BusinessflexNational Bank Of Canada May 2008 - Oct 2010Région De Montréal, CanadaDrive the development and deployment of sales and servicing strategies to small business clients with over 1 billion of volume in loans and deposits. Lead a team of 6 managers and close to 80 employees in a contact center environment. -
Senior Manager, Laval Commercial Banking CenterNational Bank Of Canada Oct 2004 - May 2008Laval QuebecMarket leader for commercial business in the Laval area with a team of 25 account managers and support staff responsible for customer service, cross selling and business development. Mandated to create added market presence, boost sales culture and increase market penetration. -
Account ManagerNational Bank Of Canada Mar 2002 - Oct 2004Région De Montréal, CanadaResponsible for a portfolio of over 50 relations in the general service and maufacturing field. with a strong mix in the retail business.Grew book of business with cross selling, growth of clients and new client acquisition.Strong leadership and industry knowledge also involved key role as coach and support to less experienced professionals -
Assistant Vice PresidentBnp Paribas 2000 - 2002Région De Montréal, CanadaManage agribusiness trading house book of accounts.Create strategic alliances with EDC and foreign offices of BNP to support client exportsDevelop the book of business through contacts and client referrals as a result of exceptional relations and quality of service. -
Commercial Banking Senior Account ManagerRbc 1997 - 1999Région De Montréal, Canada -
Various Positions (Sales, Finance And Marketing)Rbc 1986 - 1997Montreal, Canada Area
Connie Pacifico, Pcc, Cec, Mba Skills
Connie Pacifico, Pcc, Cec, Mba Education Details
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Executive Coaching, Cec -
Betta Gamma Sigma Membership -
Finance, General
Frequently Asked Questions about Connie Pacifico, Pcc, Cec, Mba
What company does Connie Pacifico, Pcc, Cec, Mba work for?
Connie Pacifico, Pcc, Cec, Mba works for Firme Ozheo
What is Connie Pacifico, Pcc, Cec, Mba's role at the current company?
Connie Pacifico, Pcc, Cec, Mba's current role is Executive Coach | Facilitator | Speaker.
What is Connie Pacifico, Pcc, Cec, Mba's email address?
Connie Pacifico, Pcc, Cec, Mba's email address is connie.pacifico@bnc.ca
What is Connie Pacifico, Pcc, Cec, Mba's direct phone number?
Connie Pacifico, Pcc, Cec, Mba's direct phone number is +151434*****
What schools did Connie Pacifico, Pcc, Cec, Mba attend?
Connie Pacifico, Pcc, Cec, Mba attended Royal Roads University, Concordia University, Concordia University.
What skills is Connie Pacifico, Pcc, Cec, Mba known for?
Connie Pacifico, Pcc, Cec, Mba has skills like Change Management, Coaching, Banque, Team Leadership, Leadership, Commercial Banking, Business Process Improvement, Financial Analysis, Management, Business Coaching, Mentoring, Finance.
Who are Connie Pacifico, Pcc, Cec, Mba's colleagues?
Connie Pacifico, Pcc, Cec, Mba's colleagues are Alison Mccammon, Marjorie Poitras, Mba, Crha, Pcc.
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