Connie Widener Email & Phone Number

Olympia Wa

Greatest contribution: Led multiple cross-divisional efforts to implement new systems and processes to increase efficiency and provide a better experience for our customers.• Lead analyst for M365 Agency Migration, implementation of AWS Connect, Human Resource systems upgrades, and multiple system decommissioning projects.• Designed Award Winning Training and Development Program, AAMVA Quality Award. Project manager for DOL's first standardized training project including development and implementation.• Led pilot digital accessibility improvement program which increased access from 56% to 92% in three months as measured by Axe.• Lead digital accessibility tester for DOL, specializing in interpreting WCAG 2.1 AA guidelines, evaluating code, recommending changes to HTML and ARIA, training testers on testing methodology, establishing consistent testing protocols, evaluating all potential agency software purchases for Section 508 and WCAG 2.1 AA compliance.

Olympia, Washington, United States

Lacey, Washington, United States

• Greatest contribution: Influenced organizational change through introducing new technologies to an organization, conflict resolution, budget monitoring and analysis (fund-based accounting system), strategic planning, financial projections, non-profit tax issues and professional and volunteer development.• Established comprehensive fund-based accounting system and cultural change programs.• Restructured chart of accounts, conducted complete financial audit, and re-engineered organizational functions of this church within the first month of employment; then oversaw transition to a new business model.• Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.• Managed budgets, appointment scheduling, employee and organization events and accounts to improve productivity initiatives.• Compared vendor prices and negotiated for optimal savings.

Key Results: Implemented cross-department financial system for a fund-based accounting environment.

Key Results: National Award for Customer Service Training

Responsible for policy and procedure standardization for acute care areas of the hospital.

Masters, Organizational Leadershihp

Bs Business Organization Innovations, Sixsigma Lean, 3.9