Connie Bates Email and Phone Number
As a Senior Business Information Security Specialist at Cognizant, I lead security business operation activities focused on financial, metrics, and business transformation topics. I build relationships and engagements with various stakeholders, including sub-business unit heads, client partners, IT, security, HR, legal, finance, and operations teams. I also assist in the improvements of the organization and management model, staffing and processes, automation in reporting and assessments, and management system enhancements.With over 5 years of experience in project management, continuous improvement, and IT support, I have a strong background in logistics systems and operations, manufacturing process improvement, and customer relationship management. I have successfully managed and implemented multiple projects in e-commerce, online sales, distribution, inventory management, and warehousing systems, as well as created and administered websites, social media platforms, and ERP systems. I have a Master's degree in Logistics Systems and Operations, a Bachelor's degree in Administrative Industrial Engineering, and certifications in Microsoft Excel, Power BI, and Google Project Management.
Pacific Medical Specialty Group, Llc
View- Website:
- pacmsg.com
- Employees:
- 15
-
Program ManagerPacific Medical Specialty Group, LlcLacey, Wa, Us
-
Senior Security SpecialistCognizant Sep 2022 - Jan 2024Teaneck, New Jersey, UsLed 5+ programs and projects focused on security operations and business transformation, resulting in a 20% improvement in overall security posture.• Managed corporate tools and systems, including MS Teams, PeopleSoft, and ServiceNow, achieving a 20% improvement in workflow efficiency.• Implemented process improvements and automation using MS Power BI and macros, reducing manual workload by 30% and saving 15+ hours per week increasing operational efficiency.• Fostered collaboration and community within the security team, resulting in a 25% increase in team engagement and morale.• Delivered metrics and frameworks to ensure effectiveness across technical teams, resulting in a 15% increase in team productivity and alignment with security objectives. -
Communications And Community DevelopmentPuget Sound Estuarium Sep 2021 - Dec 2021Olympia, Washington, UsTranslated educational curriculum and marketing materials, enhancing cross-cultural communication and outreach efforts, resulting in a 20% increase in community engagement.• Developed strategies to engage the Latin community, resulting in a 25% increase in stakeholder engagement and participation in Estuarium programs.• Enhanced programs to meet community needs, showcasing adaptability and problem-solving abilities in project planning and execution. -
Project Manager Engineer - It DepartmentT-Shirts Interamerica, S.A. Jan 2017 - Jul 2020Panamá, Panamá, PaManaged IT projects, ensuring adherence to budget, schedule, and scope, resulting in a 10% increase in project completion efficiency.• Led cross-functional teams in continuous improvement efforts, resulting in a 20% reduction in production cycle time.• Implemented, upgraded, and trained 50+ employees on new manufacturing practices and ERP systems, enhancing operational efficiency, leading to a 15% increase in productivity.• Created and administered e-commerce websites for Galapago Online and T-Shirts Interamerica, resulting in a 40% increase in online sales.• Developed and documented workflows and procedures, optimizing processes, resulting in a 25% reduction in error rates. • Supervised customer service operations, resulting in a 20% increase in customer satisfaction ratings. -
Junior Administrative AssistantT-Shirts Interamerica, S.A. Jun 2016 - Dec 2016Panamá, Panamá, PaCoordinated and monitored projects, ensuring on-time and within-budget completion resulting in a 15% reduction in project delays.• Revamped order organization system, improving efficiency by 20% and reducing errors by 25%.• Conducted research and resolved issues, demonstrating strong analytical skills, leading to a 20% decrease in production downtime.• Analyzed existing processes and identified areas for improvement, implementing enhancements to streamline workflows and increase efficiency, resulting in a 30% increase in productivity.• Utilized advanced Excel skills, including VBA programming, database design, and creation of customized programs with tables, pivot tables, and macros, resulting in 45% increase in project tracking accuracy• Established effective communication channels for collaboration and problem resolution, resulting in a 15% improvement in inter-departmental communication.
-
Quality Control AssistantPanamanian Food Company (Bonlac) May 2014 - Jul 2014Panama, PaConducted quality control inspections and maintained records, ensuring compliance with standards and regulations, highlighting attention to detail and adherence to project specifications, resulting in a 20% decrease in product defects.• Improved operational manuals and programs, contributing to a 15% increase in process efficiency and documentation accuracy.• Supported investigations into hygiene standards, resulting in a 10% improvement in hygiene practices and standards compliance. -
Hr AssistantPanamanian Food Company Sep 2012 - Nov 2012Panamá, Panamá, PaFacilitated communication within the organization, fostering teamwork and collaboration, essential for project coordination and stakeholder management, resulting in a 15% increase in employee satisfaction.• Assisted in developing induction programs and employee benefit plans, resulting in a 15% improvement in employee retention.• Created job descriptions and participated in hiring processes, indicating recruitment and team-building abilities applicable to project staffing and resource management, resulting in a 10% increase in recruitment efficiency and quality of hires.
Connie Bates Education Details
-
Universidad Tecnológica De PanamáSpecialization In Distribution Centers -
Universidad Católica Santa María La AntiguaAdministrative Industrial Engineering
-
Mary Immaculate International Catholic High SchoolInformation Technology
Frequently Asked Questions about Connie Bates
What company does Connie Bates work for?
Connie Bates works for Pacific Medical Specialty Group, Llc
What is Connie Bates's role at the current company?
Connie Bates's current role is Program Manager.
What schools did Connie Bates attend?
Connie Bates attended Universidad Tecnológica De Panamá, Universidad Católica Santa María La Antigua, Mary Immaculate International Catholic High School.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial