Leadership- Leverage team’s strengths and diversity, encourage feedback and courageous conversations, and provide training and coaching. Results in improved performance and a highly engaged, collaborative team dynamic. - Active member of the Women’s Team Member Network mentorship program and mentored several team members to support their career goals. Risk communications- Strengthen risk management culture by developing risk communications and quarterly leadership messaging for an audience of 13,500+- Manage risk management content for intranet site serving audience of 13,500+- Lead monthly forum for various communication stakeholder teams to develop and execute risk communication and education strategies.- Provide consultation on presentations to effectively communicate complex risk topics to the business and cross-functional partners. Lead risk reporting that informs key stakeholders, including business leaders, risk partners across all levels, audit and regulators:- Coordinate several critical business-level reports and support multiple routines informing group- and enterprise-level reporting.- Act as the Secretary for business-level risk committee by taking minutes, tracking action items, and ensuring proper escalation.Chief of staff and program support- Chief of staff activities including developing agendas for and coordinating leadership meetings and managing routines such as annual team objectives.- Build and manage SharePoint sites to automate processes and support team in their day-to-day work.- Lead team to execute business initiatives and programs for the broader team.- Provide leadership and develop agendas for team member forums to share business updates and promote team member engagement. - Lead recognition and engagement initiatives with improved measurable results year over year.

Designed websites, ads, graphics and presentations following corporate branding standards.Wrote and edited communications, website copy and articles.Built and maintained websites in SharePoint 2007/2010 and Drupal.Designed and presented project proposals in PowerPoint to senior management.Created processes for large-scale projects and wrote documentation.

Through Dilloninc.com, I consult on websites, email marketing, social networking and search positioning through planning, writing/editing, design, programming and project management.

Designed websites and email blasts for Kimpton Restaurants.