Connie Doherty Email & Phone Number

Chicago, Il, Us

Led the end-to-end implementation strategy of a global Supply Chain system to digitize supply chainpractices for all Midwest region business units (70+); estimated gains of 50% ($7M) increase in processefficienciesResearched existing business processes to identify key user pains, define objectives and key results (OKRs)Develop implementation and launch strategy for continuous improvement and stakeholder alignment(Supply Chain, Finance, and C-Suite)Collaborated with cross-functional teams for scaled product deployment in monthly waves resulting in a 400% increased speed of deployment launched at 25+ business units to dateLaunched multiple features to allow digitization of recipe creation, planned requisitions, menu creation and POS sales integration for front of house operators to seamlessly perform their duties and generate data that provides best in class business intelligence to further optimize field operationsSpearheaded programs to translate user pain points into new product features in collaboration with internal cross-functional and external developers that decreased system adoption time by 40% and reduced manual tasks by 50% for the end usersBuilt KPI tracking mechanisms to track on-boarding funnels, user engagement, and expected vs actualprocess improvements, while standardizing communication channels for continuous stakeholder alignment and sustained buy-in from the C-Suite

Chicago, Il

Led the sourcing, beta testing and selection of highly leverageable hotel operational supplies and equipment (OS&E - textiles, amenities, small appliances, food and beverage supplies) for 450+ existing Hyatt properties and new openings (~40 properties per year) in the Americas region, resulting in an average 7% ($50M) YoY cost reduction in OS&EBuilt and managed Global Hyatt relationships with major vendors and distribution partners to define -product specifications, distribution and managed global procurement for Hyatt properties worldwideEstablished minimum standards for global product specifications for the entire Hyatt brand portfolio (Park Hyatt, Hyatt Regency, Hyatt Place et al.)Identified opportunities to create value for Hyatt brands by researching new suppliers and innovativeproducts to ensure a differentiating and best in industry customer experienceLed the purchasing strategy for new hotel openings by upholding and maintaining Hyatt procurementstandards, products and procedures for new hotel owners and managementLead Content Strategy Manager for the purchasing department webpage on the Hyatt intranet site(Hyattconnect)Conducted monthly webinars to report global purchasing updates to field leadership

Chicago, Il

Maintain and curate the brand standard OS&E order guides of over 800 products for Hyatt Place and Hyatt HousePurchase new FF&E (Furniture, Fixtures, and Equipment) for managed properties that incur insurancecovered incidentsWrite and present communications to the field coming from the Hyatt Select purchasing departmentMonitor and analyze compliance reports for purchasing brand standard food, beverage and operationalsupplies to ensure contracted suppliers are being utilized appropriately

Hyatt Regency O'Hare

Hyatt Regency O'Hare