Manager, Business Planning & Analysis
Worked cross functionally with Membership, Automotive, and Travel to balance product lines and determine business strategy- Partnered with all levels of management to prepare recommendations for program/operational plans, trended future funding requirements, operating forecasts, budget and other financial matters for decision-making- Communicated openly and transparently with the Leadership team in the line of business and peer managers that resulted in better collaboration- Developed and reported monthly/annual performance metrics, monthly executive review and board presentations that resulted in unsolicited overwhelmingly positive feedback- Held unit to high standards of performance, to ensure accuracy and timeliness of reporting and analysis- Led team that assured the integrity of data and analysis - Encouraged and managed the ongoing learning, well-being, professional satisfaction and development of staff through training, work assignments, increased responsibility/autonomy and mentoring- Partnered and developed with field management an incentive program to increase member satisfaction and product growth- Found efficiencies and reduced operating budget by $680,000
