Connie Lee Email and Phone Number

• Develop and simulate diagnostic software product for vehicle maintenance and repair on electrical components on HVAC control module and Seat controls • Work with field/internal engineers and direct customers (dealership and aftermarket technicians) who use GM scan tool product to continuously fix field issues to prevent and eliminate down vehicles times which directly impact customers, vehicle owners• Subject matter expert for GM’s internal authoring software• Support internal customers, team members who use the authoring software to validate service information by providing continuous support on questions about software functionality and consolidating feedback on interface/functionality improvements

• Manage the Deliverable Tracker that keeps track of SORP dates of upcoming vehicle releases and when vehicles should be supported in Scan Tool• Author of VEC Creation, Vehicle Variation, and VIN Decode• Author of Option Configuration, Release node, and DTC Master List• Created DTC strings using String Utility Tool• Provided specific test plans and participate in UAT for delivery in functional validation of CCA release software applications

Project Management Specialist October 2015 – December 2015• Attend kick – off meeting with vendors to go over important action items needed during the transition process• Learned all usages and navigation through 1Store site for Certified Service and ACDelco• Created, organized, and compiled a deck of necessary discussion topics and information for the vendor visit and kick – off meeting• Made meeting notes and action items discussed in vendor and team meetings• Uploaded essential files on SharePoint to hand off to vendors Process & Strategy Project Engineer September 2015 – October 2015• Assisted in creating a process map for the different Seed + Key methods• Determined if all failure possibilities are recognized with remediation actionable steps laid out• Learned ways to identify cyber elements, failure modes, and how it impacts cyber securityGlobal Supplier Collaboration Performance Project August 2015 – September 2015• Validated the process in the current user manual for the Supplier Performance On-Line Collaboration tool• Created a new user manual for suppliers that guide users in a step by step process on how to use the new GPC Supplier Collaboration tool• Used data analytics to determine the security requirements in GPC

th 2014Analyze cost associations, procedures, and data to develop a case on new defective claims Review damaged parts from packaging lab and processing centers to determine causes Work with source in product quality to assess manufacturing processes with sheet metal in defective tailgatesSketch early stage designs of rail bumpers for carts that go out for transportation to prevent packaging damages Undergraduate Research Opportunities Program at University of Michigan – Flint Student Satisfaction in Private and Public Universities in Bangladesh November 2012 – June 2013 Used satisfaction survey data to compare public and private universities in BangladeshUtilized SPSS package to calculate statistical significance of collected survey dataPresented study results at ASEE Conference in Ohio and Meeting of the Minds Conference in Michigan

Tutored students ages 5 to 14 years in reading comprehension and mathematicsCoordinated student classwork/homework schedule and mapped their individual progress