Connie Harper Email & Phone Number

Radnor, Pa, Us

Healthcare Bluebook is now Vālenz® Health!

Brentwood, Tennessee, Us

Lead team of Product Owners, Sr. Product Managers, Business Analysts and UX Designers in maintaining and enhancing Healthcare Bluebook's core product suite.

Brentwood, Tennessee, Us

Franklin, Tennessee, Us

Responsible for Data Exchange, Data Warehouse and Business Intelligence Reporting products supporting the CareSight, Insight, RiskSight and Primary Care service solutions. Currently manages $2.8M in product budget allocations between Sustainability, Small Enhancements and New Initiatives. • Assists in hiring team members and mentors four members of product staff (Business Analysts and Product Owners). • Facilitates working groups consisting of business leaders, operations, medical directors, clinical staff and executive leadership in identifying, defining and prioritizing features and functionality for products. • Coordinates executive leadership, product owners and technical team leads in prioritizing, scoping, sizing and scheduling the Data Engineering product roadmap. • Manages the $2.6M Data Engineering product budget for development and sustainability projects, including requesting of fund appropriation and reporting on utilization to the Executive Committee. • Facilitates the consolidation of reporting solutions for the CareSight service solution, ensuring the voice of the customer (VoC) is heard from multiple clients, as well as establishing metric calculation quality standards and cross-client comparison reporting is available for key performance indicators (KPIs).

Franklin, Tn, Us

Responsible for full Software Development Life Cycle (SDLC) management of PRiZiM, with a cloud-based architecture, modular components and graphical user interface. Collaborated with development teams to implement agile development processes used to create PRiZiM and maintain two existing products. Reviewed and translated requirements into features and stories. Prioritized and scheduled stories and defects into iterations and releases using Rally agile development software. • Documented and socialized product stories to enable development to create iQlarity for the Payer market, on a new platform, in just four months and officially launch to the market within seven months. Expanded the product to include Value Based Care for Health Centers. • Conducted Beta Program meetings with participating client representatives, documenting issues encountered, as well as answering questions on the new products and future roadmap.

Development manager responsible for leading a team to design, develop and deliver a Medicaid Data Warehouse product solution. Led a team of Data Architects, Business Analysts, Business Intelligence Engineers, Data Integration Engineers, Quality Assurance Analysts and Database Administrators in following the SDLC to develop the solution. • Performed reviews and mentored team of over 20 onshore/offshore, direct reports and contract staff. • Reviewed and translated requirements into features and stories. • Prioritized and scheduled stories and defects into iterations and releases. • Served as liaison to the Process Improvement Team in reviewing processes, templates and change requests, as well as primary SME for the Requirements Process, to achieve CMMI Level 3 certification.

Product Manager representing the Government market needs for Advantage Suite and Program Integrity products. Partnered with key stakeholders, management, account teams and customers to research enhancement requests and represent the market in the product annual planning cycles. • Worked with delivery teams to educate/schedule the market customers’ upgrade of Advantage Suite. • Collaborated with account teams in educating clients on impact of ICD-10 and how to prepare for it.

New York, Ny, Us

Given full SDLC oversight; Managed matrix teams of up to six in design, development and deployment of products. Defined project scope and deliverables. Developed functional requirements document based on interviews with users and internal staff, as well as review of application and issue logs. After implementation of agile development process, translated functional requirements into stories for iteration assignment. • Oversaw the successful deployment of six software releases. • Created Product Roadmap of products supporting high growth market segments.

Toronto, On, Ca

Spearhead the creation of standardized processes for gathering, documenting and analyzing product enhancement requirements. Defined best practices for Requirements Review and Change Management. • Advanced and given full SDLC management of Advantage Suite, a combination of clinical data and reporting applications for decision support systems. • Oversaw HIPAA Committee and continually implemented procedures to meet new regulations. • Worked with Government (Medicaid and Medicare) internal Client Services teams to ensure Product Roadmap met customer commitments, market demands and supported future market sales.

Toronto, On, Ca

Collaborated with key stakeholders and management to identify, evaluate and propose product features. Researched enhancement requests; authored requirements; developed business cases; monitored release progress to ensure timely delivery to market; and alerted product management teams on progress, risks and issues. Served as a Liaison between Sales, Training, Product Support, Software Development and System Support to ensure successful demonstration of product features to prospective customers. • Led the creation of standardized Requirements Management and Change Control processes, reducing uncontrolled changes in projects’ scope by 70%. • Completely reorganized Demonstration and Training environment/processes to ensure the appropriate availability of new product features within two weeks of the general availability release date. • Led teams in identifying issues and designing new color scheme, navigation, and data mapping features to streamline user interface. Solution was recognized for increasing customer satisfaction.

Promoted to direct the on-going enhancement, optimization and support of the product. Managed cross-functional team while leading design, development, testing and integration of new functionality into the product to increase capability and efficiency of the Data Warehouse query building and reporting product. • Defined overall project scope, budgets, deliverables and resources. • Single point of contact to account teams and customers for all questions and issues. • Managed the on-time delivery of 5 product releases that included a reduction in the number of defects released to customers due to process changes implemented within the matrix Quality Assurance team. • Partnered with implementation teams to deploy product into six state Medicaid agencies.

Database Developer (1999 – 2001); Team Lead (1999); Programmer/Analyst (1999)