Sr. Scrum Master supporting Web Services and Agile Competency Center

Scrum Master & Scrum Product Owner: Jan 2016 to Dec 2016Supported two key Scrum teams:“Dual” Agile Scrum role for the International Back Office• Scrum Master – leading the Scrum ceremonies, clearing blockers • Scrum Product Owner (US-facing) - Managed a wide range of US stakeholders’ requests for international tenders - Managed Product Backlog using Atlassian JIRA and Confluence - Managed & communicated software release details - Published weekly status to leadership on the 3 program initiativesScrum Master for the Encoders Audio Monitoring Team• Facilitated Scrum Ceremonies• Conducted FMEA sessionsChange agent in the effort to align Global Engineering with adoption of Agile Scrum and Atlassian tools• Created a set of guides to help Scrum Teams through the various Scrum Ceremonies• Created a set of learning decks providing a deeper understanding of Scrum Ceremonies (the “why”) Agile Lead Technical Business System Analyst – Scrum Product Owner: Jan 2015 to Dec 2015Working in an Agile environment, partnering with the Scrum Product Owner for Nielsen’s US Collections & Crediting System.• Created User Stories and managed Product Backlog and SprintsLead Technical Business System Analyst: June 2012 to December 2014Working in a waterfall environment, responsible for eliciting, analyzing and communicating functional and non-functional requirements in Global Engineering. • Managing a team of 5 Technical BAs• Setting standards for all of Nielsen Global Engineering Requirements Management Process.Sr. Tech Business Analyst: August 2011 – June 2012Conducted formal requirements workshops and reviews in order to create Business and System Requirements documents including scope diagrams, Requirements Work Plans, System Use Cases, conceptual process flows and data flows, and BRD/BRS & SRS documentsBusiness Systems Analyst: April 2005- August 2011Conducted requirements workshops: System Requirements documents for National TV Audience Reporting systems.

Lead Business System Analyst responsible for creating Use Case Models, and UML documentation that includes direct End User interaction and Developer interaction on a client site (PWC). (3-month contract)Conduct formal requirements workshops and reviews in order to create System Use Cases and UML Diagrams to define functional & non-functional system requirements

Business System Analyst responsible for creating system requirements documentation and business modeling for the Pharmacy systems and Financial systems.• Interface with stakeholders, domain experts, and the user community, including senior management, to assess business objectives/needs and to ensure a thorough & accurate understanding of the business functions & processes through the use of Business Modeling• Conduct formal and informal requirements workshops and requirements reviews in order to elicit, define and prioritize functional & non-functional system requirements via the creation of a Vision document, System Use Case artifacts, Activity Diagrams, UI prototypes• Produce project scoping & planning deliverables, and requirement specifications• Perform system analysis to identify and mitigate key risks, identify constraints & limitations

Sr. Programmer Analyst (IBM at the Eckerd Corporation account)Project Lead responsible for orchestrating efforts of a team of seven programmer/analysts, to ensure accurate gathering of detailed system requirements for a multi-platform, enterprise-wide change within all Eckerd financial systems• Created standardized templates for documenting system requirements• Created and maintained Project Workbench project plans, communicated status to Project Managers