As the Vice President of Operations I plan, direct, coordinate, and oversee operational activities in the organization, ensuring development and implementation of efficient operations and cost-effective systems to meet current and future needs of the organization.The Supervisory Responsibilities:• Recruits, interviews, hires, and trains management-level staff in the department.• Oversee the daily workflow of the department.• Provide constructive and timely performance evaluations.• Handle discipline and termination of employees in accordance with company policy.Duties/Responsibilities:• Establishes, implements, and communicates the strategic direction of the organizations operations division.• Collaborates with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.• Collaborates with other divisions and departments to carry out the organizations goals and objectives.• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.• Ensures that departmental decisions and project plans such as those for staffing, development, organization, material efficiency, hardware acquisitions, and facilities are in line with the organizations business plan and vision.• Establishes, communicates, and implements operations-related policies, practices, standards, and security measures to ensure effective and consistent support and execution.• Reviews and approves cost-control reports, cost estimates, and staffing requirements for projects.• Establishes and administers the departments budget.• Presents periodic performance reports and metrics to the President and other leadership.• Maintains knowledge of emerging technologies and trends in operations management.• Identifies training needs and ensures proper training is developed and provided.

Real Estate Closing Path is an intensive 8-week program that utilizes professional educators with years of experience in the Real Estate Industry. The training program takes individuals on a training journey to become pre-closer, post-closers, title examiners, and other positions related to the real estate industry.Our mission is to connect economically disadvantaged women with the tools and resources needed to help them achieve financial independence.

The Closing Closet is a 501(c)(3) nonprofit organization that assists women by furnishing them with professional apparel and accessories partnered with career development services. Our mission is to help build the confidence and self-esteem that is necessary to gain employment and build a successful career.

Social Design Co. is a marketing, consulting and coaching firm for business owners, and entrepreneurs. We work collaboratively to review your current marketing strategies and campaigns, we then implement appropriate changes to maximize your ROI.Our areas of expertise are Retargeting, Social Media Marketing, Social Media Campaigns, Social Media Analytics, Brand Awareness, Email Marketing, Social Marketing Content Strategies and Plans, Wordpress Websites, SEO and Keyword Research.

As the Marketing Manager was my responsibility to lead the firms B2B marketing efforts, overseeing teams of marketing and sales professionals.*Led the developed and implementation of annual marketing plans that resulted in consistent sales increases by 35%.*Launched successful brand-building advertising campaigns that resulted in an increase of activity driven to our website and social sites by of 50%.*Directed development of interactive, direct marketing, media, creative, sales promotions and PR strategies.*Directed event budgets, logistics including registration and setup, travel, hotels, booths, client receptions, guest lists, conference accommodations, presentations, and itineraries.*Handled allocation of marketing budget, including advertising, print collateral, trade shows and seminars, and services from advertising and PR companies.*Created and maintained content for company Web site, print advertisements, and corporate sales collateral.*Integral in firm growth of 55% usage of Salesforce, CRM in a 3 month period by facilitating training programs to increase adoption.

Designed and developed management teams and marketing leaders to form market strategies to align with target growth needs for brand awareness growth within firms. Liaison between home office marketing leaders and local leadership to utilize all marketing communications and collateral. Directed development of interactive, direct marketing, media, creative, sales promotion and PR strategies, and firm vision statement.Led the developed and implementation of annual marketing plans that resulted in consistent sales increases by 40%. Managed lead generation/distribution programs to support selected target markets, while cultivating new business development opportunities and referral sources to increase sales and employee retention.Spearheaded successful agency sales contests.Provided guidance to agents on marketing, communications and positioning.Created agency marketing and advertisement collateral.Counseled hiring managers across North Georgia and Southeast regions on innovative marketing strategiesHandled allocation marketing budget, including advertising, print collateral, seminars, and services from advertising companies.Created clear marketing plans for advisors to follow within the first 60 days of starting their practiceMaintained content for company Web site, print advertisements, and corporate sales collateral.Provided guidance to agents on marketing, communications and positioning.Created agency marketing and advertisement collateral.Ensured all agency and agent sales and marketing materials meet compliance guidelines.Coordinated, educated and trained all employees on the compliance and legal approval process for all marketing materials and social media platforms, CRM tools, Salesforce.com and other marketing tactics to increase their exposure and success. 

Developed and implemented processes and procedures with resulted in increased company efficiencies and productivity. Assisted in all areas of client service and retention including creating enrollment census, online administration, data entry, problem resolution, file maintenance, and continuous communication.