Connie Spera Email & Phone Number

United States

Bellmawr, New Jersey, United States

• Managed Accounts Receivables and Sales Projects with a focus on understanding the needs of each department through collaboration with all levels of management, personnel, and customers, both internally and externally.
• Aged Receivables Improvement: Reduced aged receivables by 53%. Launched new AR procedures, created customer aging reports to enhance tracking of receivables, followed up on open accounts, negotiated with customers to.
• DSO Improvement: Cut average days sales outstanding (DSO) from 97 to less than 45, significantly improving cash flow to help grow the business.
• Financial Controls: Established a customer credit check system to identify prospects and potential customers with a healthy financial history to reduce overall financial risk.
• Database Management: Accomplished a rapid understanding for converting Microsoft Excel estimates to the LOGIC billing system using Microsoft Access. Verified and analyzed data fields, troubleshot discrepancies on.
• Fostered a collaborative relationship with the sales team: Identified areas in the proposal and estimating process to streamline the database process and reduce monthly billing to 4 days.

Voorhees NJ

• Sales Liaison: Worked closely with the sales team to understand project needs. Reviewed and prepared RFQ’s, contracts, invoices, and purchase orders in a demanding manufacturing environment.
• Managed changes to the project scope, pricing, and schedule utilizing the company’s ERP system.
• Increased sales and customer satisfaction by 37% as the key point contact for publishers and customers: Promptly addressed concerns, answered questions, and provided guidance on projects while collaborating with.
• Streamlined complaint process which resulted in a reduced resolution time from two weeks to 48 hours.
• Met or exceeded strict deadlines 100% of the time while implementing paper price increases and decreases across customer base.
• Arranged trade shows for major printing industry events, such as the PPA, CPA and JPA, while cutting the companies attendee expenses by 55% per exhibition while maintaining maximum visibility.

Ba, Business Administration

Certfication, Residential Planning And Design