Connie Welsch Email & Phone Number

Greater Phoenix Area

As the Human Resources Manager, I play an instrumental role in the recruitment and selection of employees, our company's benefits/wellness program, training and employee relations and development.

Surprise, Arizona, United States

• Perform advanced professional level work in employee benefits administration, recruitment and selection, compensation, training and employee relations/development• Develop and revise employee policy and procedures• Establish goals and objectives and provide development opportunities to staff• Conduct performance evaluations and make hiring, separation and disciplinary recommendations• Prioritize and assign work for maximum efficiency in department operations• Prepare and monitor department budget including allocating resources and approving expenditures• Lead special projects including compensation studies, audits and reductions in force• Functional area leader in HRIS implementation• Served as Acting Director• Provide employees with information about policies, job duties, benefits and opportunities for promotion• Analyzed training needs to design and implement compliance and employee development training programs• Served as liaison between management and employees by handling questions, interpreting and administering policies and helping resolve work-related issues• Organized and coordinated personnel and labor relations activities

Surprise, Arizona, United States

• Perform professional personnel work in recruitment and selection, employee benefits, compensation, human resources information systems (HRIS), and employee relations• Analyze and interpret HR policy and procedures in employment and compensation programs, as well as in other HR disciplines• Provide guidance to department management and supervisors regarding coaching, counseling and corrective action• Conduct interviews and investigate employee relations issues• Perform confidential, complex research and investigations• Conduct special projects• Served as administrator to Police and Fire Public Safety Boards and participated in the Personnel Appeals Board • Revised and implemented personnel policies and procedures.Human Resources ConsultantCITY OF SURPRISEJune 2006 - June 2010• Provide professional level work in Human Resources functions to include benefits administration, recruitment, employee relations, compensation/classification, HRIS• Evaluate and implement processes and procedures and provide technical assistance to ensure compliance with related federal, state and local regulations• Subject Matter Expert in the area of employee benefits• Effectively manage sensitive issues and maintain confidentiality• Conduct research and analysis and provide recommendations related to human resource issues• Skilled in utilizing all relevant HR software such as NeoGov, SuccessFactors, PDS/Vista, COBRA and FMLA• Served as Board Administrator of Public Safety Retirement Local Boards• Implemented processes and procedures to include department training for the administration of FMLA, COBRA, Short Term Disability and Long Term Disability

Surprise, Arizona, United States

• Provide professional level work in Human Resources functions to include benefits administration, recruitment, employee relations, compensation/classification, HRIS• Evaluate and implement processes and procedures and provide technical assistance to ensure compliance with related federal, state and local regulations• Subject Matter Expert in the area of employee benefits• Effectively manage sensitive issues and maintain confidentiality• Conduct research and analysis and provide recommendations related to human resource issues• Skilled in utilizing all relevant HR software such as NeoGov, SuccessFactors, PDS/Vista, COBRA and FMLA• Served as Board Administrator of Public Safety Retirement Local Boards• Implemented processes and procedures to include department training for the administration of FMLA, COBRA, Short Term Disability and Long Term Disability

• Managed large group benefit program• Implemented procedures and guidelines for effective plan management• Supervised five staff members• Administered COBRA compliance• Performed benefits needs analysis for business entities• Strong customer principles• Troubleshooting customer concerns• Established and maintained effective working relationships with insurance providers, reinsurers, and case managers• Coordinated and attended professional trade shows