Connor Bartlett Email & Phone Number

Cupertino, California, United States

Dedicated Service Writer and Mechanic with 4 of experience in the bicycle industry, specializing in high-end bike servicing and customer relations. Proven track record of providing top-notch service, diagnosing complex mechanical issues, and delivering tailored solutions to meet customer needs. Strong interpersonal skills, attention to detail, and a commitment to excellence.

Los Gatos, California, United States

Engaged customers warmly and provided expert product knowledge and recommendations tailored to their cycling needs during the COVID-19 pandemic. Adhered strictly to COVID-specific safety protocols, including mask mandates, social distancing guidelines, and sanitation practices, to ensure a safe shopping environment for customers and staff. Exceeded sales targets by leveraging product knowledge and effective sales strategies, resulting in increased revenue generation for the store. Processed transactions accurately and efficiently, utilizing point-of-sale systems and payment methods while maintaining attention to detail. Stayed informed about the latest cycling products, technologies, and trends, continuously updating product knowledge to better assist customers. Assisted in maintaining the cleanliness and organization of the store, including product displays, shelves, and retail areas. Contributed to inventory management efforts by monitoring stock levels, restocking merchandise, and assisting with periodic inventory counts.