Community Manager
Current-Manage community recruitment and project success worldwide for the uTest application tester community.-Plan and execute digital advertising programs to grow the overall size of the community available to support projects and work with the project management team to recruit testers for challenging projects.-Create topical content (blog posts, articles, and forum posts) to drive community engagement.-Increase tester interactions, knowledge-sharing and collaboration through social interactions on the online community platform while serving as the primary point of contact for tester questions and concerns.-Spearheaded efficient recruitment of testers via Facebook, Instagram, Reddit, and LinkedIn advertising campaigns at target acquisition costs.-Supervise and support 17 Community Engineer staff with bi-weekly team meetings, one-to-one reviews, and continued Slack and email support.-Negotiate contracts with external vendors to source testers for challenging omni-channel and customer journey projects.