Assigned to the Ground Support Equipment (GSE) division to electronically monitor status and maintenance of all vehicles-not planes-on the tarmac (bag tugs, belt loaders, etc.)• Used SQL and Python to pull and clean data from the enterprise warehouse. • Created custom Power BI dashboard to visualize data daily for GSE leadership to make informed decisions.• Successfully completed the Delta GSE Monthly Performance Review (MPR) project.o Used SQL and Python to automate the monthly process of extracting data from the warehouseo Gathered requirements from GSE leadership for the Power BI dashboard o Imported extracted data into Excel to further prepare the data for other analysis in Power BI and Tableauo Designed, created, and tested the Power BI dashboardo Created automate link between the excel spreadsheets and Power BI to have the data automatically refresh at a specified intervalo Received high recognition from Delta Leadership during presentation of completed project

• Worked Developer Operations team to monitor, transfer, and implement applications and services for client requests using JIRA• Conducted data analysis of service request tickets finding root causes of problems to identify areas for improvement in company’s implementation process