Connor Cox Email & Phone Number

Waterloo, Ontario, Canada

- Worked in a Agile, Kanban environment contributing to the teams development of workflow- Gained valuable coding experience using C# and Rider IDE- Performed with a high degree of autonomy from a remote location for the duration of the term (COVID)

Waterloo, Ontario, Canada

- Developed internal test documentation and executed manual tests- Experienced working in an agile workflow using Kanban scheduling- Developed a preliminary automated testing framework for a product using Cypress and Jenkins (groovy)- Utilized cloud platforms and worked with AWS (S3, EC2) and Azure- Worked and gained experience with Kubernetes, Docker and Git- Performed with a high degree of autonomy from a remote location for the duration of the term (COVID)

Waterloo, Ontario

- Planned, created, and executed both manual and automated tests- Discovered and investigated software defects and work with developers to deliver quality software together- Defined and implemented test strategies and create innovative exploratory test coverage- Worked with high degree of autonomy as most of the test leader functions are embedded within the test role which is an individual contributor role (planning, strategy, risk indentification & mitigation, decision making, etc)

Missisauga, Ontario

• Sales and KPI Reporting• Retail and Commercial business analytics• Promotion creation for generation in Retail and Commercial markets• Provided inputs for Go-To-Market-Strategy• Marketing materials to support promotional activities• Product life-cycle management and communication• Event coordination• Generation of training materials

Goderich, Ontario

Port Macquarie, Nsw, Australia

• Reliably ran store operations independently and unsupervised, taking responsibility for all dealings related to customers and products daily• Proactively demonstrated my ability to uphold the standards set by the Responsible Service of Alcohol certification in a fast-moving work environment• Capably managed and maintained shop organization and high value product displays

Goderich, Ontario

• Operated in-store POS and experience with using Microsoft Access and Excel Worksheets used to store customer data related to serial numbers, part pricing, email and phone addresses• Demonstrated ability to work independently and in managerial positions. Have had experience running daily store operations with no acting supervision• Required ability to take initiative and work hard in a fast-paced environment, handling tens of customers at a time with product assistance, ordering, and complaints• Hours of call experience from contacting customers and partner businesses

Goderich, Ontario

• Provided professional and courteous service to hundreds of customers daily, addressing questions, locating products, and ensuring customer satisfaction at the end of their shopping experience• Maintained store and product organization, keeping a clean and orderly shopping environment • Experience operating store cash registers and dealing with customers purchasing tens of high value items daily• Demonstrated excellent work ethic, initiative and problem solving daily. As a service clerk many of the daily jobs are involved in helping in all sections of the store and as such required plenty of flexibility to adapt to the tasks at hand