Educational Blockchain & Cryptocurrency Blog – Singapore & South Korea • Wrote the most popular beginner’s guide to Ethereum of all time on Ethereum’s reddit page • Published in depth analysis on Vechain & Kyber Network after meeting with founders • Wrote a widely circulated article on cryptocurrency’s popularity in South Korea

Implemented automated systems governing all internal processes • Implemented a system for managing the automated movement of over $250K per month• Built a process for the automated generation of lease contracts • Streamlined, formalized and documented all internal processes

• Tracked and analyzed 3000+ complaints received annually by the Company; reported findings to CEO and senior management-Communicated problematic trends to product areas and made suggestions to alleviate issues-Automated complaint reporting processes, eliminating hours of manual work• Submitted legally mandated complaint data requests to State Departments and regulatory authorities-Responsible for completing over 20 distinct submissions per year-Documented, standardized and improved all processes

• Special Investigations- Reviewed agent sales practices for instances of compliance violations; individual efforts were an integral part of dismantling a multi-million dollar insurance fraud scheme-Personally investigated over 40 suspected insurance agents and proved complicity in scheme; individual findings led to the termination of over 20 problematic agents and influenced company wide procedural reform-Developed new methods for identifying agents committing fraud-Nominated by two Senior Executives in recognition of Process Improvement and Operational Excellence• Maintained and improved the Enhanced Compliance Profile System - a database that houses sales and compliance data for all New York Life field employees-Collaborated with a small team tasked to innovate and improve a continuously evolving and expanding datasystem-Responsible for coordinating system improvements with software engineers

• Monitored company Agent progress, produced performance spreadsheets, created historical Access databases, performed web maintenance on company intranet, contacted Managing Partners to discuss succession planning.