As the Vice President of Sales and Operations at Hegarty's Delivery Service, Inc., I lead a expansive team of drivers, dispatchers, and customer service representatives, who provide responsive, expert, and immediate delivery services to New England and its surrounding areas. We specialize in same day delivery for various industries, such as healthcare, manufacturing, air freight forwarders, ocean import/export, suppliers etc.With a Bachelor of Arts Degree in Economics and a minor in Organizational Studies from Trinity College-Hartford, I have a strong background in analyzing market trends, developing sales strategies, and optimizing operational efficiency. In my current role, I have increased the revenue by 35%, improved the customer satisfaction rate by 20%, and reduced the operational costs by 15%, thanks to my skills in sales, management, coaching, and teamwork. I am passionate about delivering excellence, innovation, and value to our clients and partners, and I am always looking for new opportunities to grow and learn in the courier and trucking industry.