Connor Allison Email & Phone Number

Kansas City, Missouri, United States

Louisville Metropolitan Area

• Tasked with stabilizing existing business, identifying market growth opportunities, and training upcoming leaders. Oversee parking accommodations for two convention hotels, two luxury hotels, two select service hotels.
• Expanded clientele and offerings while reducing labor costs - increasing overall revenue from $800K to $1.9M year-over-year
• Closed deals with three new clients and set up private event valet teams, contributing $430K+ to net new revenue to date
• Direct two regional development programs, bringing on 20+ salaried leaders
• Established key relationships with several city organizations to further expand operations
• Led teams of 75+ employees, with direct oversight of six team leaders and 35+ hourly employees

Cincinnati Metropolitan Area

• Led teams for four select service hotels through an industry-wide downturn- focusing on recruiting, generating revenue, and growing the market.
• Brought on one new client and optimized existing budget ($450K) to increase overall revenue from $250K to $650K year-over-year
• Hired, supervised, and retained 40+ employees- training six new salaried leaders
• Averaged a 9/10 on client satisfaction surveys

Cincinnati Metropolitan Area

• Opened services at the fourth-highest-ranked downtown hotel in the nation. Directed hiring, training employees on top-tier customer service, fostering the client relationship, and setting the businesses up for mutual.
• Received a perfect 10/10 on client satisfaction surveys
• Retained 100% of employees throughout tenure
• Lytle Leaf Award recipient for outstanding commitment to customers and team

Kansas City Metropolitan Area

• Managed a $4M budget, 30+ employees, six major parking garages, and a hotel in the Kansas City downtown area.
• Developed long-lasting relationships between the city of Kansas City and the business
• Setup several new standard operating procedures to guide company through industry-wide downturn
• Led two regional leadership development programs that fostered four new salaried leaders

Kansas City, Missouri Area

• Tasked with overseeing all day-to-day operations and logistics for an expanding and thriving fulfillment warehouse. Focused on hiring, improving processes, and cultivating a positive work culture.
• Grew workforce from 35 employees to 80 employees, with managerial responsibility for 60+ hourly workers
• Managed an operational budget of $6M and oversaw purchase and implementation of a second facility
• Strengthened long-standing relationships with multiple clients, stakeholders, and vendors

Des Moines Metropolitan Area

• Moved from entry-level associate to supervisor to an account manager in the first 6 months. Repaired high-risk client relationships by exceeding service expectations- resulting in company retaining accounts.
• Client satisfaction scores increased from 5/10 to 10/10 year-over-year
• Managed 20+ hourly workers and $600K operational budget
• Brought on two new clients amounting to $200K in revenue