Connor Allison Email & Phone Number

Kansas City, Missouri, United States

Louisville Metropolitan Area

Tasked with stabilizing existing business, identifying market growth opportunities, and training upcoming leaders. Oversee parking accommodations for two convention hotels, two luxury hotels, two select service hotels, a restaurant, and a hospital.• Expanded clientele and offerings while reducing labor costs - increasing overall revenue from $800K to $1.9M year-over-year• Closed deals with three new clients and set up private event valet teams, contributing $430K+ to net new revenue to date• Direct two regional development programs, bringing on 20+ salaried leaders • Established key relationships with several city organizations to further expand operations• Led teams of 75+ employees, with direct oversight of six team leaders and 35+ hourly employees• Manage a multi-operational budget of $1.5M• Averaged a 9/10 on client satisfaction surveys

Cincinnati Metropolitan Area

Led teams for four select service hotels through an industry-wide downturn- focusing on recruiting, generating revenue, and growing the market. • Brought on one new client and optimized existing budget ($450K) to increase overall revenue from $250K to $650K year-over-year• Hired, supervised, and retained 40+ employees- training six new salaried leaders• Averaged a 9/10 on client satisfaction surveys

Cincinnati Metropolitan Area

Opened services at the fourth-highest-ranked downtown hotel in the nation. Directed hiring, training employees on top-tier customer service, fostering the client relationship, and setting the businesses up for mutual success. • Received a perfect 10/10 on client satisfaction surveys• Retained 100% of employees throughout tenure• Lytle Leaf Award recipient for outstanding commitment to customers and team

Kansas City Metropolitan Area

Managed a $4M budget, 30+ employees, six major parking garages, and a hotel in the Kansas City downtown area.• Developed long-lasting relationships between the city of Kansas City and the business• Setup several new standard operating procedures to guide company through industry-wide downturn • Led two regional leadership development programs that fostered four new salaried leaders

Kansas City, Missouri Area

Tasked with overseeing all day-to-day operations and logistics for an expanding and thriving fulfillment warehouse. Focused on hiring, improving processes, and cultivating a positive work culture. • Grew workforce from 35 employees to 80 employees, with managerial responsibility for 60+ hourly workers• Managed an operational budget of $6M and oversaw purchase and implementation of a second facility• Strengthened long-standing relationships with multiple clients, stakeholders, and vendors

Des Moines Metropolitan Area

Moved from entry-level associate to supervisor to an account manager in the first 6 months. Repaired high-risk client relationships by exceeding service expectations- resulting in company retaining accounts. • Client satisfaction scores increased from 5/10 to 10/10 year-over-year• Managed 20+ hourly workers and $600K operational budget• Brought on two new clients amounting to $200K in revenue