Connor J. Email & Phone Number

Scottsdale, Arizona

• Helped to oversee an organizational pivot from being almost exclusively commercial-focused to become more residential-focused during a year in which numerous clients were forced to suspend operations due to Covid-19, leading to a 22% year over year growth in revenue from FY2019 to FY2020 and a 31% increase in revenue from FY2020 to FY2021.• Tasked with the optimization of the organization's online business, beginning with creating and coding a new MistAmerica website with E-commerce capabilities. This led to a 2.5x growth in DIY sales volume, MistAmerica's most profitable type of sale, with total volume exceeding $1M in FY2020 and $1.2M in FY2021.• Improved the efficiency of MistAmerica's sales operations by installing and implementing the company's first ever usage of customer relationship management software. This resulted in a far more efficient sales funnel that encouraged following up on leads and removed previous complications stemming from questions over lead ownership and lead distribution strategy. It has also resulted in 100% of sales staff hitting year-end sales benchmarks since it was implemented.

Scottsdale, Ariz.

• Managed a 10-state territory with over 5,000 active deals by building and maintaining relationships with over 650 real estate agents who used our platform on a daily basis. • Charged with maximizing agent performance and making analytics-based decisions on referral distribution, something which was constantly evolving as existing agents continued to improve and new agents joined HomeLight every day.• Assisted with the launch and optimization of new revenue streams by pitching, closing and analyzing the feedback of agents one of three major metros used for testing new HomeLight initiatives.

Tempe, Ariz.

• Oversaw the entire sales process from initial contact to close, which allowed me to gain practical opening and closing experience, as well as increased emotional investment in the outcome of the sale.• Fielding incoming incoming leads from homebuyers and homesellers has allowed me to gain a greater understanding of the mindset of people from all walks of life that use our service.• Introducing these leads to appropriate real estate agents all across the country has shown me how important making the right choice can be, even if it takes a little while longer to create the perfect match.• Following up to ensure that transactions ultimately close and produce revenue for HomeLight has shined a light on how important maintaining a calming, positive relationship with clients is when it comes to closing business.

Tucson, Arizona Area

• After getting hired following the Media Sales Institute I was responsible for personally creating leads and closing business as a part of the media sales team.• Received one full week of account executive training in Charlotte, NC at the headquarters of Raycom, the parent company of KOLD News 13.• Received one full week of cold calling and phone sales training at a Raycom call center in Colombia, SC.• Spoke on a panel titled “Finding, Hiring and Retaining Your Next Supersellers” at the National Association of Broadcasters (NAB) Small Market Television Exchange in Phoenix.• Responsible for heading up sales initiatives and leading staff meetings as a way to demonstrate leadership, creativity and the will to succeed.

Tempe, Ariz.

• Interned in the Media Relations office inside the Arizona State Athletic Department under the supervision of ASU Sports Information Director Doug Tammaro and Associate AD Mark Brand. • Responsibilities have included writing over 100 game recaps, transcribing post game press conferences for various Arizona State University sports, writing press releases and running the Twitter accounts and Facebook pages of Arizona State sports teams.

Phoenix, Arizona Area

• Responsible for managing the game day operations at various sites for a youth basketball league run through the City of Phoenix YMCA.• Other responsibilities include settling disputes between fans, players, coaches and referees, managing and counting the funds received from admissions and providing a point of contact for all on-court inquires that a participant or spectator may have.

Master'S Degree, Public Relations And Mass Communication

Bachelor'S Degree, Journalism