Connor Larson Email & Phone Number

Seattle, Wa, Us

- Focuses on relationship with Tech teams and co-authoring 1) Tech BRDs, 2) PRFAQs, 3) OP1/OP2 program deep dives, 4) paper cut designs, and 5) emergent tech requests on behalf of AMZL WW Operations; provides AMZL WW requirements and data for prioritization within each.- Program Manages WW tech to align Ops partners on program requirements, functionality, user experience, metrics, and development timelines; brings together Ops program stakeholders for alignment and input- Negotiates with Tech team for ATL/BTL prioritization and deep dives tech backlogs, resource allocation, and roadmaps.- Partners with Regional Field Tech SMEs to deep dive tech gaps, big rocks, pain points, entitlement for new intakes.- Collaborates with Regional Field Tech SMEs to create program sustainment plan for post expansion hand-off to Operations/sustainment owners

Seattle, Wa, Us

- Responsible for Under the Roof and On the Road quality KPIs AMZL network.- Network project lead for Driver Experience lean process improvements and On Road Cost Initiatives- Partners with business intelligence to create dashboards and reports to deep dive and root cause quality gaps in the DPPH space & Process Engineering to scale safe and waste reducing process improvements across the network- Direct manager of 3-4 exempt leaders and up to 10 full time field quality specialists

Seattle, Wa, Us

- Responsible for on-road quality KPIs improvements for 15 California AMZL delivery stations- Partner with senior regional and director level leaders to drive process implementations across the region/network- Project lead for key process/safety initiative for all 320+ North American stations

Seattle, Wa, Us

- Oversee a team of 18 Delivery Service Partners, 4 salaried managers, and 4 hourly assistants- Partner with station and senior leaders to analyze existing processes and identify opportunities to improve and optimize current operations- Support the Amazon Delivery Associate program – managing up to 100+ drivers and routes daily- Aided in building SF node record daily on-road capacity to exceed 160k packages - launching 8 new DSPs over an 8 month span

Seattle, Wa, Us

- Oversee a team of up to 100 hourly associates and 4 hourly shift assistants- Managed the top cost performing sortation shift in US AMZL for 2018 holiday, peak season

Costa Mesa, Ca, Us

Bachelor Of Arts - Ba, Broadcast Journalism

Mass Communication/Media Studies

Education record

Education record