Connor Mcmahon Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

Chicago, Illinois

- Developed, owned, and maintained roadmaps and prioritization of multiple post-order products, including invoicing, order history, post-order communications, and real-time availability for a 14 person agile development team- Increased on-time delivery by 1% by leading improvements to customer expected delivery dates- Initiated and launched Grainger's first online invoicing system, converting 67% of offline credit card payers to a fully-digital process- Reprioritized and drove an in-flight system-transfer of the Canadian site’s search engine optimization and search logic on an urgent, reach-project assignment

Chicago, Illinois

- Implemented many new fulfillment features including: incorporating transportation lane cutoff times into real-time availability; shifting expected delivery dates for carrier holiday schedules; and updating expected delivery dates for backlogged items and items experiencing a supplier outage

Chicago, Illinois

- Led a 12-person agile team to implement site-wide improvement projects- Managed 5 different front-end and back-end digital products, including the website’s Product Hierarchy, Compare Tool, Spanish Site, Digital Catalog, and Product Selection guides- Increased Compare Tool search-to-cart conversion by 8% and usage by 7% by implementing innovative functionalities- Coordinated a cross-functional team with a 3rd party provider to successfully transition to a new version of the digital catalog

Lake Forest, Illinois

-Analyzed, reorganized, and led normalization efforts for 27,000 SKUs representing $288 million of R12 sales as part of a category clean-up project-Coordinated project maintenance projects and verified new product categorization across 5 segments-Developed a standardized process to translate and update category changes in French and Spanish to reflect the nearly 5000 category translation gap with English-Refined skills in database tools such as Access and STEP through regular processes and projects

Lake Forest, Illinois

-Researched and analyzed processes associated with a promotional program to identify key areas for standardization and financial improvement.-Reviewed industry trends and market standards to make recommendations for promotional offerings-Presented findings and recommendations in a 3-year implementation road-map

Wilmington, Delaware

-Co-developed an executive summary of branding strategies with key stakeholders for Global Product Team Leaders;-Collaborated with Brand Managers to research and analyze pharmaceutical trends affecting pricing in the next 10 -15 years;-Conducted a workshop on the effects of the loss of patent protection for a global audience;-Summarized findings recommendations for a shift in company mindset in a presentation to key employees;-Conducted detailed analyses of potential pricing effects from foreign government policy and pressure from generic drug firms.