Connor Mong Email and Phone Number
Denver, CO, US
Connor Mong's Location
Denver, Colorado, United States, United States
Connor Mong's Contact Details
Connor Mong work email
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- Valid
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Connor Mong personal email
n/a
Connor Mong phone numbers
About Connor Mong
Implementing and managing day to day efforts for backend systems at machineLOGIC.
Connor Mong's Current Company Details
Teamlogicit - Nw Valley
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Manager of System Integrations
Denver, CO, US
- Website:
- teamlogicit.com
- Employees:
- 748
Connor Mong Work Experience Details
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Manager Of System IntegrationsTeamlogicit - Nw ValleyDenver, Co, Us
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Noc Operations ManagerSourcepass Jun 2023 - Jun 2024New York, Ny, UsOversaw an international team of 9 technicians that provided 24/7 coverage. Our scope was to work on RMM/AV agent repair, server update failures, client projects and other low level NOC work for ~35,000 endpoints in a Connectwise RMM environment. -
Noc ManagerMachinelogic - Managed It Service Provider Jun 2020 - Jun 2023Englewood, Co, UsAdministered many of the primary toolsets for the MSP including a Datto RMM environment of 3000+ endpoints, backups and security. In particular, I set up and deployed the instances for Acronis Backups, Liongard, and SentinelOne. A dedicated SOC was stood up in October 2022 to take over the increasing security workload.In this position I trained and managed 2 NOC Technicians. One of our biggest accomplisments was chasing down out of support Windows Server 2016, Windows 7, and Windows 10 in our environment.I additionally served as the ITGlue head, promoting efforts to make information uniform and standardize documentation procedures. -
Noc TechnicianMachinelogic - Managed It Service Provider Jul 2018 - Jun 2020Englewood, Co, UsWhen I was brought onto this role, the NOC department had just been established. Along with the Director, we began establishing processes and scope for the new department. As the department formed, my role aimed to proactively identify and fix issues for 1000+ endpoints in our environment.I additionally held weekly training meetings for Service Desk Technicians, as at that time my role also served as a Tier 2-3 escalation point.
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Service Desk LeadMachinelogic - Managed It Service Provider Feb 2018 - Jul 2018Englewood, Co, UsOversaw and managed the help desk. During this time I trained 3 new service desk technicians, and established a training standard. I also utilized this position to overhaul the onboarding/offboarding documenation and procedure for cleints, including a complex healthcare environment. This would later serve as the basis for onboarding and offboarding automations years later for machineLOGIC.
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Service Desk TechnicianMachinelogic - Managed It Service Provider Oct 2016 - Feb 2018Englewood, Co, UsProvided all inclusive Tier 1-2 support for ~1000 endpoints. While in this role I completed the most support tickets in the company for 2017 (4293 tickets). Additionally, this position introduced me to documentation and I began to write a sigificant amount for the company over the coming years.
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Bear Biz InternGreeley Chamber Of Commerce/Visit Greeley Mar 2016 - May 2016Greeley, Co, UsServed as an unpaid intern for Bear Biz, an initiative between the University of Northern Colorado and the Greeley Chamber to get students more involved in local businesses. During the time I extensively tried to create awareness through social media efforts, on campus organization presentations, and printed material. Also attempted to recruit over one hundred local businesses to join the initiative. -
Home Delivery/ Furniture HandoutIkea Group Jun 2015 - Sep 2015Delft, Zuid-Holland, NlWorked for both Home Delivery as well as Furniture Handout. For Home Delivery, I was responsible for quickly and efficiently taking incoming deliveries and sorting them in the backroom as well as delivery load out. For Furniture Handout, I was responsible for verifying picks from the back warehouse were correct and handing them out to the customer as quickly and efficiently as possible. -
BartenderAmc Theatres Jun 2015 - Aug 2015Evaluated and ID’d patrons in compliance with liquor laws. Responsible for quick, friendly, and efficient service. -
Head LifeguardColumbine Knolls Recreation District Aug 2008 - Aug 2014Over a period of two years serving in this position I put in place a lot of missing necessary processes lost during earlier management turmoil. Of note, I drafted and had the facilities emergency action plan put in place, wrote tangible manuals for Lifeguards and Head Guards, and helped install regular in-services to keep the staff at an adequate level of preparation. Additionally, I helped restart necessary staff evaluations to keep further aid in management decisions regarding staff. During my time in the position I oversaw around 25-30 lifeguards, and had the sole responsibility of managing the 22 swim lesson interns during the summer of 2014.
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Pi Kapp College Undergraduate InternPi Kappa Phi Jun 2014 - Jun 2014Charlotte, North Carolina, UsI was selected out of nationwide group of applicants to help facilitate one of two week long leadership camps for the national fraternity. The jobs varied from set up and preparation to leading a detailed debrief of the fraternity's ritual of initiation. -
Resident AssistantUniversity Of Northern Colorado Jan 2012 - May 2014Greeley, Colorado, UsServed in two halls over three semesters, Harrison and South. Performed administrative duties such as weekly desk hours, resident interaction logs, and regular social events. Guided the development of students through school habits and social involvements. Helped enforce school guidelines when necessary. Managed time well to balance both school and position demands. Developed the now annual UNC Slip N Slide event with another RA during my time in Harrison. -
Student JusticeUniversity Of Northern Colorado Mar 2012 - Mar 2014Greeley, Colorado, UsThis position worked as a “balance” for Student Senate and had jurisdiction over disagreements between senate members, and any organization funded by senate. We could apply restorative sanctions if deemed necessary. The experience has provided the tools on how to look at a situation from a neutral standpoint and interpret the "spirit of the law". As Chief Justice, I oversaw a large shift in the operations of the group in Fall 2013 to work on becoming a bigger asset to Student Senate.
Connor Mong Skills
Public Speaking
Event Planning
Leadership
Microsoft Office
Facebook
Social Media
Customer Service
Microsoft Word
Powerpoint
Microsoft Excel
Community Outreach
Social Networking
Time Management
Access
Teamwork
Team Leadership
Microsoft Powerpoint
Connor Mong Education Details
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University Of Northern ColoradoComputer Information Systems And Management
Frequently Asked Questions about Connor Mong
What company does Connor Mong work for?
Connor Mong works for Teamlogicit - Nw Valley
What is Connor Mong's role at the current company?
Connor Mong's current role is Manager of System Integrations.
What is Connor Mong's email address?
Connor Mong's email address is co****@****gic.com
What is Connor Mong's direct phone number?
Connor Mong's direct phone number is +130321*****
What schools did Connor Mong attend?
Connor Mong attended University Of Northern Colorado.
What are some of Connor Mong's interests?
Connor Mong has interest in Politics, Environment, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Connor Mong known for?
Connor Mong has skills like Public Speaking, Event Planning, Leadership, Microsoft Office, Facebook, Social Media, Customer Service, Microsoft Word, Powerpoint, Microsoft Excel, Community Outreach, Social Networking.
Who are Connor Mong's colleagues?
Connor Mong's colleagues are Robert Bryant, James Knorpp, Gwen Connolly, Jennifer Finn, Mark S Jones, Emanuel Guerrero, Jesus Gonzalez.
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