Global Vote Audit Analyst
Current
Jul 2023 - Present
AeroLeads people directory · profile
Connor Philp Email & Phone Number
Team Manager/leader, complaints, quality assurance and remediation
at
Broadridge
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Team Manager/leader, complaints, quality assurance and remediation
Location
Whitmore, England, United Kingdom
Company size
Who is Connor Philp? Overview
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Quick answer
Connor Philp is listed as Team Manager/leader, complaints, quality assurance and remediation at Broadridge, a company with 9823 employees, based in Whitmore, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Connor Philp.
Connor Philp previously worked as Global Vote Audit Analyst at Broadridge and Operations Associate at Broadridge. Connor Philp studied at Queen Mary'S College.
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Broadridge
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Profile bio
About Connor Philp
Experienced complaints team manager, case/complaints handler and quality checker within financial services.
Current workplace
Connor Philp's current company
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Broadridge
14 roles
Connor Philp work experience
A career timeline built from the work history available for this profile.
Operations Associate
Processing Power of Attorneys for Global Custodians (GC) to allow for swift Proxy Voting at Annual General Meetings. Liaising with Global and Sub Custodians to deliver a first class service. Completed data reconciliations for multiple GCs to ensure data held between Broadridge and Sub Custodians is consistent. Created several process guides, maintained.
Feb 2022 - Jun 2023
Advanced Customer Advisor
Handling inbound telephony calls from customers and Post Office Delivery Offices. Setting up mail redirections and keep safes for personal and commercial customers. Handling inbound complaints and answering general queries.
Sep 2021 - Nov 2021
Customer Relations Team Manager
Remotely managed a team of complaint handlers (2 teams for 2 months). Coached and trained new complaint handlers & managers. Delivered outcomes in unfavourable scenarios, determining best practice for our customers. Held annual appraisals, ongoing performance management and coaching sessions. Handled and resolved priority, sensitive & executive complaints.
Sep 2020 - May 2021
Complaints Handler (Irresponsible Lending)
Connor Philp Financials Ltd
Investigated & resolved borrower & guarantor irresponsible lending complaints. Created and managed a productivity tracker for complaint handlers & management. Delivered performance stats to senior management in cover for team managers. Supported management in the creation and development of MI. Created and managed SUT records for the department.
Jun 2020 - Sep 2020
Customer Incident Management Quality Checker
Quality checking case handlers, redress and telephony agents work on a Deloitte managed project. Checking Defined Benefit, Defined Contribution and Group Final Salary scheme annuities and plans.
Dec 2019 - Feb 2020
Complaints Consultant & Case Handler
Complaints Consultant & Case Reviewer on a large scale pensions & annuities PBR project managed by Delloitte. Acknowledging, investigating and resolving complaints relating to annuities and pension products. Handling inbound and outbound complaint and query calls. Additional duties include: Supporting other teams as a stand in Team manager, covering.
Jul 2018 - Dec 2019
Case Handler & Quality Checker
Case Handler & Quality Checker on a PBR project of agricultural mortgages relating to early redemption charges.
Nov 2017 - Jun 2018
Customer Experience Assistant
Editing up to 30 tandem sky dive videos an hour, photographing students landing and providing all aspects of customer service.
Jan 2016 - May 2018
Team Leader
Managed teams of up to 17 administrators, dealing with performance management, training & coaching, delivering presentations regarding team performance and statistics to Senior Management. Also lead the charity fundraising and volunteering team hosting monthly meetings and visits to local charities.
Jan 2014 - Apr 2017
Customer Service Representative
Mar 2013 - Jan 2014
Customer Service Representative
Sep 2012 - Mar 2013
Waiter
Mar 2012 - Oct 2012
Retail Assistant
Aug 2011 - Apr 2012
Team & coworkers
Colleagues at Broadridge
Other employees you can reach at broadridge.com. View company contacts for 9823 employees →
AS
Amit Singh
Colleague at Broadridge
Columbus, Ohio Metropolitan Area, United States, United States
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PS
Pavan Samik
Colleague at Broadridge
Kurnool, Andhra Pradesh, India, India
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SM
Shaik Mubeena Begum
Colleague at Broadridge
Andhra Pradesh, India, India
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SH
Sydnie Henderson, Mba
Colleague at Broadridge
Orlando, Florida, United States, United States
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RM
Rameshkumar Miriyala
Colleague at Broadridge
Deer Park, New York, United States, United States
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GB
Gabriela B.
Colleague at Broadridge
Bristol, England, United Kingdom, United Kingdom
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CH
Cindy H.
Colleague at Broadridge
Denver Metropolitan Area, United States
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MS
Mike Shore
Colleague at Broadridge
Wakefield, Rhode Island, United States, United States
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NW
Nick Wren
Colleague at Broadridge
London, England, United Kingdom, United Kingdom
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SJ
Siddharth Jayaraman
Colleague at Broadridge
Hyderabad, Telangana, India, India
View →
Amit Singh
Colleague at Broadridge
Columbus, Ohio Metropolitan Area, United States, United States
View →
PS
Pavan Samik
Colleague at Broadridge
Kurnool, Andhra Pradesh, India, India
View →
SM
Shaik Mubeena Begum
Colleague at Broadridge
Andhra Pradesh, India, India
View →
SH
Sydnie Henderson, Mba
Colleague at Broadridge
Orlando, Florida, United States, United States
View →
RM
Rameshkumar Miriyala
Colleague at Broadridge
Deer Park, New York, United States, United States
View →
GB
Gabriela B.
Colleague at Broadridge
Bristol, England, United Kingdom, United Kingdom
View →
CH
Cindy H.
Colleague at Broadridge
Denver Metropolitan Area, United States
View →
MS
Mike Shore
Colleague at Broadridge
Wakefield, Rhode Island, United States, United States
View →
NW
Nick Wren
Colleague at Broadridge
London, England, United Kingdom, United Kingdom
View →
SJ
Siddharth Jayaraman
Colleague at Broadridge
Hyderabad, Telangana, India, India
View →
2 education records
Connor Philp education
Education record
Queen Mary'S College
Photography
Winton School
FAQ
Frequently asked questions about Connor Philp
Quick answers generated from the profile data available on this page.
What company does Connor Philp work for?
Connor Philp works for Broadridge.
What is Connor Philp's role at Broadridge?
Connor Philp is listed as Team Manager/leader, complaints, quality assurance and remediation at Broadridge.
Where is Connor Philp based?
Connor Philp is based in Whitmore, England, United Kingdom while working with Broadridge.
What companies has Connor Philp worked for?
Connor Philp has worked for Broadridge, Royal Mail, Amigo Loans, Connor Philp Financials Ltd, and Big 4 Consultancy Firm.
Who are Connor Philp's colleagues at Broadridge?
Connor Philp's colleagues at Broadridge include Amit Singh, Pavan Samik, Shaik Mubeena Begum, Sydnie Henderson, Mba, and Rameshkumar Miriyala.
How can I contact Connor Philp?
You can use AeroLeads to view verified contact signals for Connor Philp at Broadridge, including work email, phone, and LinkedIn data when available.
What schools did Connor Philp attend?
Connor Philp studied at Queen Mary'S College.
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