Connor Smith Email & Phone Number

Greater Seattle Area

-Maintain building licenses and certifications for business operations, including initializing and updating supplier contracts for two separate properties-Coordinated the hiring of two assistant managers and three maintenance staff, as well as hands-on training of all technologies utilized at the buildings and company policies -Establish and monitor the staff's schedule and payroll in the form of approving hours worked, vacation time, sick time, and assigning commissions plus quarterly bonuses-Exercise sole control over the properties' budgets that includes all spending, billing payment approvals, petty cash reconciliation, and creating in-depth budget variance and revenue trend reports to the separate ownerships-Lead ownership audits in collaboration with regional management, entailing property walks, budget presentation and review meetings, and planning capital expenditures for building improvements

Greater Seattle Area

-Worked alone addressing a majority of client relations, including all communications, leasing, appointments, and conflict resolution resulting in above 90% occupancy for two properties totaling 120 units-Collected, processed, and audited residential and retail revenue concerning rent, utility payments, and security deposit refunds-Conducted market data research from surrounding competitors, compiling statistics into monthly excel reports for ownership, as well as monthly internal digital marketing audits -Assisted the property manager in maintaining two separate budgets, and independently processed vendor billing, resident account reconciling, and individual payment postings

Greater Seattle Area

-Focused intently on customer satisfaction by addressing resident concerns with their home, amenities, building access, facilities, account ledgers, and leases; resolving most resident issues by end of day. -Provided office support including: filing, file audits, systems access and audits, and drafting building correspondences -Create, budget, and oversee resident events with, or without, vendors contributions-Manage revenue for rent-able items, and enforcement of policies pertaining to the items

Miami/Fort Lauderdale Area

-Ensured residential safety during night hours, either alone or with a team, by creating dialogue with those that appeared troubled and strict access control to 4 unique residence halls-Kept detailed activity logs of building, resident, guest, and maintenance activity -Swiftly addressed concerns of safety or complaints by gathering details of incidents and working with local law enforcement-Acted as representative to residents, families, and faculty to address any questions about university life, facilities, or housing

Bachelor'S Degree, Political Science And Government

Certification, Grant Writing

Introductory course in grant writing essentials