- Participated in tournament design, organization, & operations- Created new policies & procedures for marshal staff; to improve productivity & customer service- Tee time & event management, merchandise ordering, golf instruction & playing host- Golf Instructor for AT&T Pebble Beach Junior Camp

Merchandise and inventory management - Retail experience, and financial responsibilities - Member and guest customer service - GHIN Handicap operations - Point of Sale (JONAS) - Booking and charging tee time reservations -Outside Service Operations - Providing invariable customer service to a wide base of wealthy clientele - Overseeing and delegation of duties to practice facility, valet parking, and cart barn attendants - Starting golfers on the golf course - Junior lessons - Taking orders and delivering beverages on the golf course - Working in a team environment and in accordance with multiple areas of operations

Practice Facility Management - Assisting teaching professionals - Greeting members and providing assistance and services- Overseeing appearance and operations of entire practice area, while coordinating tee times of members at the practice facility.- Valet Services - Invariable customer service- Notifying entire staff of every member on the premise and their intentions, while being able to recognize of entire membership by first name, last name, and vehicle - Club Storage/ Cart Barn/ Cart Staging - Assisting members, golf shop, and outside service with any needs- Responsible for the daily upkeep and documentation of preventative maintenance of the golf cars- Accountable for location and condition of member's and guest's clubs at all times.- Golf cars in staging are to be aligned correctly, stocked, and ready for use by members, with all belongings present and secured.- Working with the professionals to coordinate the staff's operations, while keeping everyone well informed