• Organized the start-up of a 135-truck account including manager hiring, driver hiring, and equipment repositioning resulting in the securement of a 5-year contract worth $50 million annually• Introduced specialized heavy haul equipment to reduce the customer’s transportation cost by 7%• Oversee a team of 16 managers consisting of 4 hierarchy tiers with a focus on developing each individual• Established a scalable system to efficiently administer payroll and invoicing on a weekly basis• Formed a strong culture centered around safety achieving multiple fleet wide million mile collision free streaks• Ensured customer satisfaction by maintaining on-time service above 98% across 2023• Conduct a budget vs actual analysis of the monthly profit & loss statement to discover inefficiencies, implement improvements and maximize profitability• Collaborated with leadership in establishing a budget for 2024 and identified potential opportunities for growth• Lead the account producing over $38 million in annualized revenue while beating our budgeted operating ratio by 9.4% in 2023

• Organized the start-up of an 8-truck account including driver hiring and equipment repositioning• Administered payroll and invoicing on a weekly basis• Analyzed routing data from prior weeks to discover inefficiencies and offer a solution to save the customer nearly $200,000 annually amounting to a total savings of 9% annualized• Conducted a budget vs actual analysis of the monthly profit & loss statement to discover inefficiencies, implement improvements, and maximize profitability• Incorporated a strong safety culture achieving 500,000 safe miles with no preventable collisions or incidents• Expanded the account producing over $3.2 million in annual revenue beating our budgeted revenue by 70% while exceeding our budgeted operating ratio by nearly 5%

• Supervise operations for the Amazon central account worth nearly $50 million in annual revenue while directly overseeing a team of 60+ drivers to ensure various key performance indicators are achieved• Communicate with drivers regarding payroll, time off, scheduling, and performance• Communicate with the customer to ensure efficient, on-time freight delivery• Lead a team of 7 managers to maximize driver performance and deliver peak customer value • Utilize Microsoft Excel to create useful spreadsheets to effectively manage operations and track key performance indicators

• Supervised operations for the Amazon central account worth nearly $50 million in annual revenue while directly overseeing a team of 60+ drivers to ensure various key performance indicators were achieved• Communicated with drivers regarding payroll, time off, scheduling and performance• Communicated with the customer to ensure efficient, on time freight delivery• Utilized Microsoft Excel to create useful spreadsheets to effectively manage operations and track KPIs

• Oversaw a crew performing various landscaping tasks while maintaining strong client relations• Consistently solved problems with various tasks and equipment

• Operated heavy equipment while performing various tasks on the airfield often working 12 hour shifts• Actively communicated with coworkers to execute job assignments as efficient and safe as possible

• Communicated with more than 30 clients on a daily basis in an effort to provide the best customer service and maintain strong client relations• Analyzed billing information in order to calculate credits/debits and convey financial information to clients• Assisted clients by estimating premiums for auto insurance with various coverages

• Operated heavy equipment while performing various tasks on the airfield often working 12 hour shifts• Actively communicated with coworkers to execute job assignments as efficient and safe as possible

• Communicated with high school wrestling coaches to recruit wrestlers for club practices while organizing events• Utilized Microsoft Office to organize payments, memberships and other miscellaneous data• Promoted events to raise capital for the Ohio State Olympic Regional Training Center