Connor Aguilera Email & Phone Number

Mission Viejo, CA, US

Irvine, California, US

Irvine, California, US

-Founded and led the Executive Support function, streamlining IT support operations for global C-Suite executives, SVPs, VPs, administrative assistants, and legal teams.-Provided white-glove technical support for critical live events such as earnings calls, investor briefings, global meetings, and board meetings.-Managed MS Exchange administration and.

Irvine, California, US

-Lead the Technical Support and Client Feedback Portion of the Client Experience team.-Gather all client feedback and synthesize it into prioritization tickets that result in direct changes to the platform. These include feature requests, bug fixes, and general improvements to the Invoy apps.-Founded this role and defined job scope, all metrics, SLA goals.

Fremont, California, US

- Act as the primary contact for all internal Uber ATG support requests. - Provide software and hardware service desk support for all Uber ATG and Jump Bike employees.- Triage, troubleshoot, and administer Apple, Linux, and Windows devices. - Image, Provision, and deploy all devices for new hires and current employees.- Provide network troubleshooting for.

Cupertino, California, US

Cupertino, California, US

Cupertino, California, US

San Francisco, CA, US

• Teach the design, implementation, evaluation, and testing of user interfaces on various devices to a class of 49 students
• Explain modern User-centered Design Processes, tools, and frameworks
• Emphasize practical user interface design principles and the best practices involving team design, development and evaluation of user intensive software projects

San Francisco, CA, US

• Managed and led 7 members of our front-end team for my computer science capstone course to design, develop, and deploy a business-class, ecological hazard reporting website
• Advocated for, and employed, the use of User-centered Design, rapid prototyping, and iterative designs as well as agile project management practices
• Conducted usability feedback sessions with our intended users to research different use cases

San Francisco, CA, US

• Reinforced the concepts that early computer science majors learn
• Taught a class of 15 individuals crucial computer science principles
• Broke down hard concepts into manageable and easy to learn sections that help enhance the students understanding of computer science and programming as a whole

San Francisco, CA, US

• Provided educational programs and paraprofessional counseling for a residence hall of 40 college students
• Managed various administrative duties including maintenance requests, incident reports, and room transfers.
• Advised residents on personal and academic issues
• Trained new staff members

• Assisted the development and management team in creating a cohesive design language for Mopezi.com.
• Created high fidelity mockups using Sketch in order to solve user persona's problems and communicate a better user experience for their new, social shopping site
• Completed competitive analyses of other social shopping sites that allowed me to make more informed design decisions
• My work and research helped the company make more appropriate design decisions moving forward after my departure. This led to a more streamlined desktop product

• Led the redesign of yourdoctorsnutra.com, an online pharmaceutical retail shop
• Utilized User-centered design principles, low to high fidelity mockups, and creative problem-solving
• Documented my changes and explained the design choices to the management team
• Conducted a full audit of the old website to rank the significance and importance of each individual page

Yorba Linda, California, US

• Inspected client's building for installation or repair of new or existing Fire Safety Equipment.
• Worked with fire alarm systems to ensure the correct configuration of hardware

I made food for the cold line, ran and bussed tables, waited tables, expedited food and worked the register.