Connor Beelman Email & Phone Number

Iowa City, Iowa, United States

Cedar Rapids, Iowa, United States

-Facilitate Intake Process: meeting with customers, vendors and our internal Sales Team to determine which contracts are accepted into our Specialized Invoicing program.-Act as the Single Point of Contact (SPOC) for all customers within my personal pipeline.-Determine charge-off and/or repossession decision for customers facing extreme delinquency.-Review and complete tickets pertaining to customer billing, mailing and personal information.-Create a variety of manual invoices for customers using Microsoft Excel, Adobe and 3rd party sites.-Implemented a new Welcome Letter for customers entering our paperless billing program.

Cedar Rapids, Iowa, United States

-Maintenance and collections tactics for hundreds of commercial accounts in a monthly portfolio.-Escalation and enforcement of various financial instruments including, leases, loans & commercial notes.-Analyze root cause of administrative delinquency to minimize risk of loss to the business.-Collaborate with third-party vendors to resolve customer default and build strategic relationships.-Communication with customers regarding payment plans, deferrals, settlements and general inquiries.-Execution of all applicable risk programs within Credit, Market, Financial Crimes and Operations.

West Des Moines, Iowa, United States

-Responding to internal and external inquiries regarding Short Sale and Deed-in-Lieu liquidations … options for a variety of investors.-Negotiate Short Sale closing costs while analyzing market trends in property areas to recommend …decisions on real estate offers.-Manage risk and compliance through rapid deployment of changes within Wells Fargo procedures and …credit policy.-Prioritize tasks and time management in a fast-paced call center environment.-Maintain pipeline workflow while exceeding all performance based metrics.

West Des Moines, Iowa

-Run daily / weekly reports to ensure compliance is maintained for the liquidations department.-Compilation of data for loan service transfers / collaborate with new servicer on date of transfer.-Monitored internal phone calls with customers for Quality Assurance scorecards. -Involved in management discussion for calibration of Breakaway Performance metrics.-Implementation of centralized peer review of short sale approval letters. Eliminating DSQA action plan.

Des Moines, Iowa Area

-Facilitate business development in the Greater Des Moines area through various sales strategies. -Negotiate bill rates and terms of all new customers. Draft and finalize contracts before term start.-Recruit employees to fill created client openings by utilizing several physical and digital avenues.-Interview and review all applicants before personally making final hiring decisions.

Ames, Iowa

-Counseled new hires and corresponded with management daily.-Developed relationships with patrons and assisted in overseeing daily operations.-Balanced time-management effectively to complete tasks efficiently.

Cedar Rapids, Iowa Area

-Solicited over six figures in donations for clients through proactive outreach telecommunications.-Maintained client relationships through nightly log submissions and annual in person meetings.-Recruited students to company through career fairs on college campuses.-Negotiated thousands of donations in a manner that maintained the requested client image.-Trained new hires and helped all callers with skill development through call monitoring and monthly quality assurance reviews.

Bachelor'S Degree, Communication And Media Studies

General Business Minor Minor in Public Relations

Bachelor'S Degree, Associate Of Arts