I specialize in curating and optimizing the success of a high-value and multi-million dollar client portfolio comprising of 30 key accounts. My role revolves around engaging C-suite decision-makers and nurturing relationships with our company's most significant clients.Key Responsibilities:• Orchestrate the success of top-tier clients, leveraging a nuanced understanding of their needs and objectives to deliver a tailored software solution. • Profound expertise in leveraging Google Analytics to decode data, extract meaningful insights, and craft data-driven strategies that drive online conversions and foster growth for clients.• Steer multifaceted projects by collaborating across various departments, partners, and internal teams to ensure seamless execution of initiatives, aligning with client goals.• Serve as a liaison between clients and internal stakeholders, ensuring clients optimize the full potential of our software suite, and fostering a collaborative environment to deliver exceptional service and support.• Articulate and present findings, strategies, and recommendations in a clear and impactful manner, fostering alignment and understanding among stakeholders.

• Communicated accurate trip information to prospective customers through phone, email, and face to face interactions, while ensuring that sales opportunities were maximized.• Maintained a full and updated knowledge of current marketing promotions and educated consumers on prerequisites to participate.• Coordinated and prepared operational action plans for all tours departing from Queenstown, while working closely with the operations manager to ensure an optimized and seamless execution. • Served as a first point of contact when customers had issues, complaints, or feedback from purchased tours.

• Consulted and educated customers on our expansive marketplace that consisted of over 20,000 tours, using outstanding customer service and sales techniques. • Executed and coordinated our daily targets and goals with team members across several global offices, ensuring a seamless team transition. • Multi-tasked with a large volume of incoming enquiries, calls, and live chats while prioritizing tasks effectively to maximize value to the organization. • Conducted appropriate product research and schedule coordination for VIP clients to provide them with a unforgettable experience.

Responsibilities:- Assisted team with the creation of partnerships with marketing agencies to build a brand presence in new international markets.- Negotiated contract rates with suppliers and tour agencies, while building sincere relationships with decision makers. - Managed all social media channels and implemented a marketing plan for 2018, using creativity and organization skills.- Developed artworks and marketing materials according to brand standard, ensuring that all collateral was well-presented and maintained brand positioning.

Position Summary- Organized and scheduled property access for 115 agents within the highest volume Re/Max office in the nation, totaling over $1 billion in sales.- Served as the primary intermediary between clients and real estate agents, using excellent time-management skills.- Provided excellent customer service to agents, clients, property owners, managers, banks, etc.- Focused great attention to detail when executing specific client and agent requests.

Position Summary: Educated prospective customers on our product offerings, while utilizing effective sales techniques.- Operated cash register and assisted customers, maintaining accuracy and providing excellent customer service in high-volume store.- Created merchandising display strategies to optimize sales. - Stocked and handled inventory, including data entry into POS system for over 30 brands.